My family members

Bad housekeeping, had to ask for towels, then dry towels, cups, cleaning the toilet, nothing done on their own on both days. Poor hygiene - got a used kettle in the room, bathroom smelt like gutter I just remembered, they never gave us our welcome drink as written. Oh and they'll grab all the money when you first enter and then not care about the service given to you. So much for a HOSPITALITY BUSINESS

Room cleanliness, Cleaning staff, Proximity to many interesting places and parking.

Improvement required in Breakfast. No fresh Dosa and Omlette available. Whatever was in Buffet is usually cold. Many items are not immediately replaced. We have complain and request.

Beautifully designed hotel, very impressed

View not beautiful also the road very busy

Good property for few days satay

Need to some training to Security staff

the room was nice with the corresponded price

ask for one bed room but give twin room instead of giving notice ahead

Staff were all good. Specially security guards, the porters and the Room service staff. Rooms were maintained tidy and clean. And to the best its in the center of the city. All things nearby.

I booked for a single room with a double bed but instead they gave two individual beds. When asked they said its subject to availability. I think they should tell this after booking confirmation. So anyone booking,Just kindly write whatever u want in the special request. Then only they will take into consideration ur needs and will do the needfull. And items can be added in breakfast buffet. Variety seems to be less. And in case of non-vegetarian its way too less. No live counters. So the omlete available becomes hard. These two points need to be worked out. But regardless, the breakfast prepared is tasty and i loved the sambaar and wadas. Had no issues with taste and service. It was worth a stay at the hotel. I could recommend to anyone.

The Hotel was good and would not recommend booking through Booking.com. Online booked 8 rooms were booked and it was waste of Money and we used only 4 rooms. we needed only 4 rooms but online booked 8 rooms and it was waste of Money and rooms. The Booking.com people didn't reach us and explained why it booked 8 rooms. Please don;t use Booking.com for booking any more rooms online. There is no update from them.

NA

Ambiance

Restaurant Food especially Breakfast

Overall, the stay was good. The rooms were clean.

Pool facility should be open till 8:00 PM. There could be miss option added to the breakfast menu.

The room was exceptionally very good, spacious and very clean. We have no concerns whatsoever.

Nothing in particular

Food was good

No one wears Masks. It seemed like Pondicherry is in another planet and not affected by Corona