bed, help with the wifi connection, facilities, openness of staff

the phone did not work in the room, tehre was abig machine unhooked, in room, not sur ewhat it was.

Close to some cafes and close to the airport.

Every time we went out at night and went to the car there was people hanging around the steps to the carpark. Cramped quarters in the bedroom. And a plastic chair broke while I was sitting on it.

Nothing

Scruffy, broken toilet, 1 fork in a 2bedroom apartment. Very small bedrooms. No proper air con. Damaged walls, damaged fridge and furniture

nothing

It is a housing commission hotel. The reception is a work site. There were drug deals occurring downstairs and security guards chasing people with batons outside the door. Police sirens all night and the place was absolutely crawling with cockroaches. Worst place I have ever stayed in.

Convenience to all facilities

1 elevator not working. Shower rose not functional. Bathroom sink plug not functional. Building full of young kids making lot of noise, screaming foul language. Should be removed from booking.com

had washing machine, comfy beds, good size

stove didn’t work

Set up and location

portable air conditioner noisy. If not on room got very warm.

clean tidy room, with perfect staff

they unknown bond, but it was returned quickly at the end, but should be pre mentioned

Good location, the rooms were spacious, the apartment was modern, 2 bathrooms was great and helpful staff.

The parking was tight and people took our spot. Otherwise it was good.

The noise of the airplane’s This wasn’t noted before we stayed or booked.

location

bed was small

Good Location

We originally booked a two stay, had to check out early as it had bed bugs, there were children wondering the halls on drugs, there was blood on the intercom, there were police roaming the area constantly and it is used as an emergency shelter. AVOID THIS TOURIST TRAP!

Peace and quiet

The bed linen were not changed daily

Location 2 bedrooms, warmth, kitchen facilities e.g. stove, oven, crockery, washing machine for washing and drying clothes. Pantry & refrigerator.

No vacuum or broom or brush & pan. No little milk supplied with tea & coffees. Didn’t realise that the rooms aren’t serviced on Sundays.

It was a handy location

Not daily cleaned, lack of utensils etc

I liked the location as it was right next to the mall

I didn't like how I was overcharged when I got here, the staff were not nice, there was only 1 left working and was always slow. There was no tea or coffee which was a bummer also

The rooms were large and had everything we needed. Staff were very friendly. I had ordered 5 parking places but only needed 3 and was given a refund without any problems. The apartments were in walking distance of the Mall.

There was only one lift which meant that we had to wait sometimes.

Apartments are new and tidy. Super comfy. Staff and service were lovely. Views from room are great.

Just other residents that were allowed to sit on the stairs (entry) and smoking and drinking and kind of Intimidating others. They need to post a security guard by the entrance and also people had parked their cars radically on the lines leaving it hard for you to park on your allocated spot.

It was very clean and reception staff were very friendly and helpful nice and close to where we needed to get to.

Realised that the bottom units are tenanted by some undesirable people who live there gave me Emergency housing vibes!!! If I knew this I wouldn't have booked this place. Also our allocated parking spot that was given to us was taken when we got back from Dinner so I had to go and inform reception he was helpful so gave us another spot.

Location very good, roomy, and bed comfortable.

Wifi did not work. Some stains on pillows chipped crockery.

We booked a 4br apartment which was unavailable when we checked on n so our family was split into 2 2br apartments. There were a number of occasions where we did not feel safe. there was nearly a brawl in the foyer where a large group of young people were arguing and swearing. We later learned that emergency housing was offered within this building.

Close enough to airport

People yelling in hallways Oven did not work Bathroom smelt really bad on arrival Microwave was dirty Door lock was very hard to get into Heater in lounge did not work

The room was in reasonable condition. There was plenty of room for just the two of us. The location was handy to the Manukau City shopping mall. The carpet was in good condition and the kitchen was reasonably provided with crockery and cutlery. Had a fridge, laundry and a hotplate. It also had some kind of food heating device. Initially thought it was a microwave, but turned out to be some kind of grill. We turned it on and smoke started coming out of it so we abandoned that plan.

The area around the apartments was strewn with litter. There were people hanging around outside and inside the entry way. Only one of the elevators worked and the sensor lights didn't work. We understand they had a flood which shut down the other elevator and shorted some of the functions on one that was still in use. While the inside of the apartment was reasonably clean, the public areas were not. We came down in the morning and there was a 2 litre mostly empty bottle of strawberry milk which had been spilled and left lying on the floor. Looking at the comings and goings, I got the impression that it might be used as emergency housing.

Great location, parking available, lovely staff.

Property is in need of repair in common areas and our room could have done with a new couch and better shower. It should also be noted that the building is being used for emergency housing. The sign outside had Sky advertised but this wasn't the case.

bed was comfy. Very little noise from the other guests. Close to the bus stop and the mall.

dirty towels were not removed, other residents were a bit dodgy. No milk given. A second couch/single chair would be handy