The hotel was fine for our expectations. Reasonably priced for the area and centrally located to many excellent restaurants and shopping. The beach was a short walk with beach chairs and umbrellas exclusively for the guests of Grace Bay Suites. If you’re just looking for a place to sleep and shower while enjoying the sunshine, weather and the beach, it’s a good choice.

The receptionist was curt when answering our questions. No welcome greeting and literally no details when asking where things were, ie the beach, breakfast restaurants or any places of interest. I found out that the Manager had been on vacation the last day we were there. I spoke to her and I have to say that she was wonderful, full of personality and just a pleasant to speak with. She understands good customer service.

Even though we didn’t swim in the pool, it was clean and added to the overall look of the place. Our room was clean and refreshed daily, roomy and the bed comfortable. The front desk ladies were friendly, helpful, and knowledgeable. The island itself is extremely expensive so the breakfast vouchers were really an appreciated treat. Make sure to enjoy coffee at Lemon2Go. The beach is a short distance within 5 minute walk where you will find umbrellas and chairs. Also, easy walks to lots of shops and places to eat.

We were on the second floor and the moving of furniture can be heard but they usually stopped by 10. The water pressure in the shower is not great and doesn’t get super hot but really not that bad.

LOCATION, LOCATION, LOCATION 😎

The refrigerator in the room is very small You can only get ice when the office is open 8am-8pm Microwave is available next to the office They are not in the rooms

It was a good value for the price. A nice budget hotel if you do not need all the bells and whistles. The breakfast vouchers were great we were able to try all 3 restaurants . The vouchers did not completely cover the meals but were close. The pool was just outside the door and guests were very respectful of that. The hotel is a short walk to the beach, restaurants, stores, clubs and to the casino @ the Ritz Carlton . I felt very safe walking around alone even when I left the casino @1am.

It is not what we would consider a suites hotel in the USA. I would like to see an additional security lock on the door.

This is the place to stay. Central to eat ,sleep, beach, shopping, repeat. The free breakfast was amazing at Shays a block away. Small city block. Not New York block. That nice wonderful lady in the front was absolutely outstanding . We will stay there again. I am a hard to please person too.

Taxes …. Leaving… wanna go back asap.

Location

Doing construction on the water line

n/a

There was no phone inside of the room.

The hotel is about 15 minutes from the airport and located at the very centre of Grace Bay which is a safe area and location of the upmarket hotels. It is perfectly placed for local fast food and quality restaurants - all in walking distance. The hotel has its own section of beach with loungers and shades on the exceptional Grace Bay as well as having its own pool on site. The room was decent sized with big beds and effective quiet aircon - which was needed. A large supermarket was just a 3-5 minutes walk and had a superb range of salads and hot dishes for takeaways. Vouchers for breakfast were given to spend at one of three nearby cafes. The vouchers were good for a hot breakfast and coffee at Island Scoops. The vouchers only covered 50% of the cost of a similar meal at the more expensive Shays. We didn't try Sandbox.