Rien

Séjour horrible Pas d accueil Chambre en retard Personnel incompétent Établissement salle

Looks nice from the outside, nice rooftop pool with lovely views, surin is a really nice area too would definitely stay in the area again.

There are no cushions on any of the sun loungers which made them very uncomfortable. Additionally there are not many sun loungers. The hotel does not provide pool or beach towels which is inconvenient. There are no shower facilities to use if you have a late flight after checking out- only the showers by the pool. The hotel was not very clean at all. Windows and lifts in the hotel building were filthy. The floors did not look like they had been cleaned for a while. Our room was not cleaned, we were only given new towels and the bed re-made.

Большой номер,наличие полноценного холодильника, удобная кровать,вид на море, бассейн.

Уборка номера ужасна. Замена полотенец и постельного белья только после просьбы к персоналу. В номере 2 раза были обнаружены и пойманы большие тараканы. Отсутствие в апартаментах кухонной посуды, СВЧ.

Das Hotel liegt nahe am Surin Beach. Dieser kann zu Fuss erreicht werden. Dennoch ist es ideal, wenn man ein Fahrzeug zur Verfügung hat, damit man auch andere Strände besuchen kann.

Hotelpersonal spricht praktisch kein englisch. Verständigung war sehr mühsam. Die Strandtücher musste man jeden Tag neu bestellen, manchmal klappte es, manchmal nicht. Das ganze Hotel ist sehr "russen-lastig". 95 % der Hotelgäste kommen aus Russland. Diese Personen verhalten sich gegenüber dem Hotelpersonal und den anderen Gästen sehr arrogant und unfreundlich.

Les plages pas loin

Hôtel sans prestation ! Demande un grand lit est j’ai un deux lit jumeaux. Petit déjeuner pas top

Lovely hotel, rooms and facilities really nice.

Staff dont speak much english, chef not good. Food always arrived cold and not tasty

Hotel lied about ability to arrange transport from airport leaving us waiting for them for more than half an hour while trying to reach them with no avail. When eventually someone picked up they told us to sort it out ourselves even though only a few hours before we had agreed someone would be waiting for us Rude staff all hotel services were delayed

Large apartment complex, looks great, swimming pools, varied good breakfast. Quick early check-in (12 noon). Staff responded quickly to requests for towels and bedding for the child. Cool pools on the roof, but a lot of trash in the area. Acceptable for 4 nights, not worth more.

The room was for three people, but 3rd set of towels, water and the bed were not prepared in advance. Room = studio, absolutely not meant to accommodate 2+1 or more, incredibly cramped with the sofa constantly spread out. Lots of extra furniture, tables, table chairs, kitchen! Closet in the bathroom = everything is constantly damp. The air conditioning did not work well and the phone did not work, to which I was told try tomorrow may be it will suddenly work) I had to call at 6am to check out from the corridor. Disgusting coffee for breakfast. Inattentive and sometimes poor English speaking reception staff. Requests were fulfilled but they took a long time to explain. You can not do anything in this hotel without transportation, the beach is far away, the driveway is very long and hilly. The garbage on the hotel grounds is selectively removed. Both the apartment residents and the hotel residents throw away garbage wherever they like. There were glasses of the vaunted Starbucks in the elevator lobby 4 out of 4 days.