Good location and lovely breakfast in the hotel next door.

The elevator was not working during our entire stay – despite them every day promising it will work tomorrow. The 'Presidential Suite' has a broken balcony door (so you cant lock your room!!), the bath tub you pay for will never fill u peith water – but also there is no hot water in the taps, never! Also water was out for hours. Could do better!

I stayed in this Hotel for 15 nights, the conditions are generally quite good, it needs improvement in several things, but I found that there is a mood whenever I will not mention them. The staff was very kind, the breakfast served next to the Nido restaurant was perfect. The location for me where the Hotel is located is the best because you are 5-10 minutes from the center of the village which has countless bars, local food and everything you need either on foot or by motorbike. And for the beach by motorbike or bicycle 15-20 minutes max. The road where the Hotel is located has everything you need, such as restaurants, supermarkets, cafes and everything. For my part, I recommend it.

The cleanliness was generally average. Often from early in the morning there was a commotion from the work of the hotel as well as the building next door. WiFi is an issue in general.

Rooftop pool, large spacious bedroom and close to pick up location for tours

Area wasn’t great, construction noise and resident ducks were loud, a lot of stains on bed sheets

love the location and the overall vibe and atmosphere. The staff is very friendly.

The pool water was green the whole stay. we also only had wash cloths one day and kept asking for more. also our room leaked when it stormed.

air conditioning

tried to scam us

We enjoyed our stay in the Blanco Tulum a lot. The amenitites are comfortable and modern. The location is great because of it’s position between the beach and the city. There is a big supermarket across the street, which is pleasant. The breakfast is served out of the hotel, but has a broad offer á la carte. And to mention especially, the staff was remarkably friendly and helpful.

My time at this hotel was pleasant.

the ducks in the pond that made noise all day and night. I would not return because of that.

rooms are ok

very noisy, staff are not nice , they were very impolite. Before booking we asked if our room will be noisy and they said no, we asked them to show us they didn’t want and we ended up being on the noisiest hotel/room in Tulum , if you want some rest, DO NOT BOOK THIS HOTEL