This was a nice, ground-floor property in a good location, next to the Arno River, a block away from the Santa Croce Basilica, and close to the Uffizi Museum. Overall, the pros outweighed the cons for a rating rounded up to 4-stars. We stayed over Christmas to New Year's Eve. I was worried about the cold, but forced-air heaters in each bedroom kept us cozy. The beds and pillows were comfortable, and the bathrooms were updated and clean with plenty of hot water and water pressure.The living-room/dining room is really a wider hallway, but turning the dining room table sideways gave better access to the second bedroom. The couches were very small sectionals, which my husband and teenagers found uncomfortable. The kitchen was large and all appliances worked well. No dryer, but drying racks are provided. Also, the third bedroom didn't have storage for clothing, though there was room for wardrobes, so it was hard to contain my sons' clothes.The biggest issue was conflicting messages from the host. I suspect a third party, close to the host, obtained access to the VRBO account and repeatedly messaged me asking for the cleaning fees and city taxes in cash to be left in the lock box, which I did. I should have been careful to check payments, but when I messaged the host to say the cash was in the box, he messaged back saying I had paid in full. We retrieved our cash and I warned the host to change passwords and the lockbox code, which I'm sure he did. Still, 4 stars overall.

Easy walking to so many sites and down a quiet street.

Great Florence apartment. Comfortable beds and the bathrooms were bigger for sharing. Nice place, great location for walking.

Location is excellent - walkable to all major sights - and property is reasonably spacious. Property was clean and beds comfortable, but the couches were very uncomfortable. Entrance seems a little sketchy, but once inside, it is bright, clean and modernized. Owners were a little slow to reply to a maintenance problem we had, but once they replied, they resolved the issue quickly. Listing implies they have a washer/dryer, but they only have a washer; clothes have to be line dried. Also, property did not have any detergent for the dishwasher stocked, which would have been helpful. On par though, it was a great experience. We would recommend.