proximity to the town centre

Filthy dirty!!! When we complained to Matt Neill, the property manager at Great Ocean Road Holidays, he acted very disrespectfully. Without investigating the issue or inspecting the property he said that our standards are too high and initially threatened to ban us from booking stays via Bookings. Traveled the world and had never experienced such poor customer service.

Location was central and only a short walk up the hill from the main street. The place was clean and comfortable, perfect for 3 of us staying for a conference