Even though we arrived earlier to the hotel they had a room for us ready. Breakfasts were nothing special but it was good enough for a good start for the day. Good restaurants near the hotel - we even found something vegan which we appreciated. Bus stop in front of the hotel - right to the city center. The personal was very kind to us for the whole duration - they let us store our luggage after the check out. We even got some tips for our next trip to Crete from the receptionist who was born there and had a beatiful holiday thanks to these tips!

The location the cleanliness

No closet no shampoo the wooden frame difficult to get in bed or get out. No chair. The bathroom waste should be emptied daily. Not recommended for older or American people.

it was a great place to stay at and the location is amazing which means it is near to the metro station, restaurants and cafes. tha place is in a safe area also you can find parking arround it. you can reach every where by using public transportation

Nice staff, Clean sheets, Nice Location

Some furnitures were broken. Very, very, very small bathroom (Shower is above the WC)

Nothing was likeable for the price they charge and the location they are in. The ONLY thing likeable was that property is a new construction

Everything else is really bad...it is horrible 1. Breakfast is SAME everyday, the hotel is almost outside city 2. There is no Room service, forget food, i was very thirsty and landed late in night. I asked for water at the reception and they refused, the lady said she cannot get water for me as they do not have any room service staff. There no water bottles in the hotel...I had to go out, walk, purchase water and then drink 3. The staff at reception is SUPER rude and uncaring, even basic professional atitude is missing...I asked some city related information and she said she don't know......plain on the face....only one receptionist who serves in morning is helpful 4. There was a guy in night shift, I landed on a taxi late night and I had no Euros left but only US dollars unfortunately. I requested this guy at reception to pay the taxi driver 9 euros of his bill and charge it to my card or pay cash and i will return it as first thing in morning when I get exchange. He refused to help in anyway, neither pay, nor charge my card....i asked him to keep $100 cash and return the change whenever he can before I check out..he refused everything 5. Story goes on.....He asked the driver to come and collect the cash next day, the next day I was out in city and the driver reached, this reception guy called me and asked me where I am...when I told i am in city he literally started shouting at me and said I should be more responsible and should reach hotel immediately to pay the taxi guy ?????....what the hell was that....he spoke to me as if i am his servant 6. The washroom is so small that when you take a shower the water will spill and enter your room..no kidding 7. I got late in my check out by 45 mins, the lady told me that she is being nice by not charging my card for 20% of room rent I work for consulting and travel far and wide but I haven't seen such a ridiculous, arrogant and unfriendly behaviour.

In enjoyed my stay in Convo. Breakfast was delicious. Location of the hotel was good, close to tram stop, although a bit further from city center. Small fridge in the room was useful.

There could be more hangers in the room, a nightstand next to both beds and two chairs (not only one) would be nice.

Very clean and tidy hotel, next to bus and tram stations. very handy to commute to and from the city and surrounding

Proximity to Niarchos Cultural Center and the marina makes this a good choice, if that's where you need to be. Otherwise, it takes a long time to get to the city center.

Really small room, with the most inconvenient bathroom. In order to use the sink you were actually standing in the (wet) shower. Very thin walls. Could essentially here when everybody was getting in or out of their rooms zon the same floor.

Great location, everything was spotless and staff was very friendly and helpful.

Would be better to have an extra space for clothes but it doesn't matter when staying only for a couple of nights.

Very nice, very clean, great staff

i came back here because i really appreciate my stay in the hotel.

It satisfied all what i got.

Very kind staff

Many things were broken & the room was not like the pictures