Location was great. Room was very clean. Nice amenities. View from hotel was spectacular.

Bed was hard. Walls were thin; could hear people talking in the hallways at all hours

The location was great — right on the beach, close enough to walk into Grand Case, and the perfect launching point to do exploring.

Nothing really, except maybe that I wish the restaurant/bar had longer hours.

beautiful place

much more expensive as other same quality resorts not own restaurant or room service, its more like renting an appartment

It’s literally steps to the sand and gentle water — perfect for people who aren’t strong swimmers. Breathtaking and varied views can be enjoyed from many vantage points. It’s also nice to have a restaurant on the property even if not affiliated. Proximity to the restaurants in Grand Case and the big shopping area at Hope Estate is excellent— especially if you have a car. The complimentary bottle of wine and water in the room and the fresh flowers were much appreciated! The decor is modern and fresh with touches of color from art and flowers! Not frumpy or old at all. Good selection of stations on the TV — for the few times you actually want or need to be inside. Parking is easy and convenient for guests. Security staff was friendly, visible and helpful answering general questions about the property. I always felt comfortable and safe. I liked the pool — although there’s no heat so the water was very cold. The hotel kindly set up daily Covid testing that met return trip requirements. I checked at a nearby pharmacy and this option was just $5 more and faster! Definitely worth the cost! I was grateful to be able to check in an hour early at no charge.

There were times when it was a bit noisy from vehicles (staff and guest) driving through. No room service options and I had to Google to figure out how to make the cooktop work. The system for exchanging beach towels requires a hike up a lot of stairs. If dealing with an injury or physical disability you will have challenges getting to the front desk area. That said, the steps down to the beach were quite manageable. I did wish the pathway to the restaurant and the beach on that side was smoother. I had a ground floor room, which had some convenient elements but the people above me were loud at times. No food or drink service at the pool.

Great location. 2nd best shower out of 3,400 hotel nights stayed. 1st was W Scottsdale AZ. Comfortable beds. Great room layout with pull out bed for kids and separated living spaces. Remodeled newer kitchen. Nice pool. Nice beach. Very comfortable beach lounge chairs. 10 min walk to all the great restaurants.

Restaurant dinner options were limited. Food selected was not that good. Water activities open up earlier so you can paddle board at 6 AM, or some alternative check out option of limited gear like paddle boards.

The breakfast was great, the service was excellent.

The service was great but slow. For time on the beach it would be better if the wait wasn't so long to get an order taken, delivered and then also to get the check.

Lovely beach although it is small. Redone after the hurricane. The restaurant has fantastic food and amazingly friendly staff

Staff were so friendly, security everywhere making it feel very safe, they helped with our bags too. Lovely staff at sunset beach cafe.

setting

layout of bedrooms upstairs

Location, the hostess at front desk, the sunset restaurant.

Stained bath towels, holes in bath towels, no blanket on bed.