Hotel Cascade Resort & Spa

Breakfast and dinner have been absolutely great, especially the fact that it has not been the same every morning and evening, a few meals kept changing and the quality/taste was awesome. Beautiful hotel overall, absolutely clean and prestigious, great place.

Spa staff disappeared for too long during opening hours, leaving guests unable to retrieve their towel tickets. TV only had a handful of channels working (majority in German for some reason) + broken remote control.

Perfect location with beautiful few, big nice garden around. Family room big enough, cosy tarrase, very comfortable beds. Quiet area. Tasty food and big choice, helpfull staff. Private thermal pools open till 2 at night.

At the time we were there aquapark was closed as well the swimming pools outside so our kids were disapointed and we did not know this might be closed in June.

Good location, very good food. Comfortable.

Extra payment for cave bath. It would be nice to have access to cave bath included in the price.

The location is easy to find at the far end of the village although quite a drive from Budapest. There´s a big car park in front of the hotel. The interior of the hotel is nicely done and elegantly furbished. Our room was spacious and the view from the terrace was nice. The food was tasty and there was some live music on Saturday evening. There is an inside pool, which is more like a pond and some saunas. There are also some "sauna-seances" which come free of charge but you need to register for them.

There´s obviously an indoor garage as well but we were not informed how we could have used it. In the room the shower cabin and the toilet are separate and divided by a glass wall from the main part of the room. Yet both the toilet and the shower cabin have glass doors which makes using them uncomfy. The staff´s performance was rather poor than polite: breakfast buffet was not refilled (despite requested) and the young lady at the reception was also quite unfriendly. The hotel charged an extra HUF 8,000 (cca 23 EUR) per person for a wrist-watch with which we were supposed to have been able to enter the cave-bath. When we got there we realized that the turnstiles were not working so we could easily go in an out of the cave bath. When we got back to the hotel it took quite some time to achieve that we don´t get charged for the use of the armband. The internal saunas are nice but the "sauna-seance" was conducted in a rather small sauna, which was packed - was not very enjoyable.