Great location with shops open to late, parking space available, comfortable and warm rooms , only 20 mins to Birmingham city centre and staff were friendly

Loud noise from guests banging the door which needed to be used to access the floor and cleaners were loud as well in the morning but that is bearable !

Staff very helpful. Location good with local restaurants.

Rooms were a little cold and no extra blankets available

Excellent, cannot fault it. Staff are very friendly and hotel is just excellent value for money

I do think 10am check out is a little early and does not match most other hotels where it is 11am to midday.....something to consider?

Lovely room very friendly staff, very helpful. Close to shops and next to a lovely pub serving meals inc breakfadt.

The view was the car park.

convenient, budget and clean

cold room, wall heater not working , a small plug in heater was supplied, but hardly made any effect

The room was very cold , There was an electric heater on the wall, but despite me putting this on at 24 degree the room was still really cold even when I woke up in the morning.

very cold room

Sadly very little apart from the bed was comfortable

The standard of the room was NOT worth the money I paid mould in the bathroom, holes in walls, dirty walls, shower internally and externally very dirty and stained, TV didn’t work so has to move room on 2nd night

Location was good.

The member of staff on reception wasn't particularly pleasant or helpful. Sadly the room was rather grimy, especially the bathroom, it was quite evident that it has lacked any form of routine maintenance for several years, indeed probably since it was operated previously by Premier Inn, sadly the housekeeping standards fall well short of an acceptable level, there were mold spots all over the bathroom ceiling & cobwebs, dirty skirting boards, paint peeling from the bathroom walls, a broken light fitting by the bedside, numerous dirty marks on bedroom walls, without doubt probably one of the worst hotels we've stayed in for a long time.