The house was clean and the staff was very friendly and attended to all our needs.

The location is a bit far from the falls.

They gave us an early check in at 11.

When we got there there was other people in the kitchen cooking.The fridge was filthy there was meat and blood laying open in the freezer. We hired a 3 bedroom house only to find we were sharing …. They only cleaned after I made a fuss The kitchen was disgusting.the disgusting smell remained there for the duration of the stay. The kitchen has lots of cockroaches. The mattresses were sinking in the middle . Only the double bed had a good mattress . The outside furniture was broken so u couldn’t sit on it. They didn’t give us any keys when we checked in and people could just walk in . The security is terrible, some stranger walked in and asked us for accommodation after 10:40.

Wonderful stay, friendly and helpful staff.

It was difficult to contact with the hotel before arrival and find the place

Breakfast was good.

Location was hard to find. Could not locate using GPS and had to be escorted

The staff made sure that we were comfortable

Communication was good

The breakfast was superb loved it. Thumbs up to the kitchen staff 👌

Water issues

The hosts were kind and patient.

There is no better way than to call this a scam!! If you book on sweet holiday homes you can be taken to another house not the lodge to stay there on pictures they are just showing the toilet only. Be careful the house is substandard and expensive, at least if it were reasonably priced I would not have complain.

everything, the facility is superb

nothing at all

All terrible will not recommend

Nothing as first off all to be welcomed by staff not even wearing shoes. No room key offered, no wi fi offered, no check in. And then on top to be over charged and had to fight to get your money back. You are told by management to sort your money issue out with housekeeping. The list goes on. Terrible and dirty accommodation. Unprofessional staff and Management and rude...

Confirmed booking and rooms or house requested yet there was not enough rooms for our family and ended up being put in a different facility to what was on the photos.

The facility was exactly what we were looking for. The staff were amazing, of special note is the kind reception from Blessing Mchapa. He made our stay a memorable one, checking on us daily to ensure we have a comfortable stay. The kids loved the swimming pool. We all felt secure & well looked after.

Both showers requires attention. Slow drainage & leaks let the facility down

The team was very friendly and helpful especially Blessed Gwara and Mai Sithole

Thought the main bedroom was part of the booking was told it's not

Excellent ,plus it's a great idea to give free upgrade to guest still staying there when the best room and more expensive room is free

Room 3 was a bit small and the curtains needed to be darker cause the ones there were see through ,but otherwise great , Maybe they gave us room 3 because of our little baby who is 8 months old

Nothing.

Firstly, the host tried to charge me extra saying booking.com made a mistake. Showing me a different invoice to what bookings.com sent to me. Then the layout of the place, not of quality. No proper planning. It was really disappointing. Beds are old and very uncomfortable. We were right by the pool so it was nosey, light also shines direct into room. As for the bedrooms first time such layouts no space.

Variety and the kids loved the puffed corn cereals.

The bathroom water flowing into the room.

Central to town. Excellent service

my bed was comfortable

my children had very uncomfortable mattresses and meals were overpriced

The host was Amazing. He introduced himself everyday and made sure that our needs were met. The staff were also friendly and made us feel at home. The rooms were clean and well maintained during our stay. The shared pool area was nice to relax.

..Mai Sithole was so helpful and ever smiling she made our trip memorable.Gary was so helpful in all our excursions he recommended and booked for us the best tours around Vic falls

directions send me to somewhere and it was not easy to find the place

I like that the room had aircon

1. They did not provide housekeeping. No one made the beds or emptied rubbish or restocked on soap, tissues, water etc. We had to do it all ourselves! 2. Although we had been informed the payment was inclusive of breakfast we were only given breakfast upon enquiry and the breakfast was below par. Bread, poorly made baked beans and egg. No meat. And when I informed the staff that I don't eat eggs no effort whatsoever was made to offer an alternative. Even the next day the breakfast was exactly the same! 😫 3. Hot water continuously ran out and we had to bath with cold water on two occasions!