L'ermitage - Franschhoek Chateau & Villas

High quality spot, the development is quite nice and the rooms, based on our room, are high spec and very comfortable. Also, breakfast (although it is a paid for breakfast) was super good as well. And finally all the staff were nice and quite helpful.

Can't really complain about anything - everything was a class act. Just worth noting this place is less Airbnb style and more like a traditional hotel, with check-in, security deposits and they inspect the room after you leave. Just FYI

Enjoying good wine in front of the fireplace and unwinding was exactly what I needed.

Spacious with incredible views lovely spacious bathroom

Absolutely nothing

I would have given it a better score however this was the second time I had issues at check in. Staff most inefficient with emails as a result the booking I made directly with them for the first night could not be found I was rescued by a screenshot I took after making the payment…which I did due to inefficiencies I experienced prior when I was checked into an unclean unit with cat food and food int the fridge with someone’s clothes in the wardrobes. Both these occasions have left a bitter taste in my mouth…A SHAME REALLY FOR SUCH A GREAT ESTABLISHMENT. The front office staff/admin is utterly useless …after an hour drive…last thing you want is experiencing issues at check in TWO TIMES IN A ROW….after a chain of emails that went unanswered.