Location was great breakfast was cold

breakfast was cold

Staff was always friendly.

The room came with compulsory ant colonies and several large cockroaches. Especially the bathroom has moldy ceilings and smells of mold intensely. The Wifi does not work for videos or voice calls. The pool uses strong chemicals that still stain the clothes I wore after my swim.

Location to ION Orchard

Everything. The hotel is old. Facilities are appealing. Wooden doors and handles. Horrible smell. WiFi was terrible. Bland meals for breakfast.

The location

The breakfast variety can be further improvement. Pest control is inadequate.

location

free car parking

Nothing!

The rooms are very dirty and dusty! The basic cleanliness and hygiene is totally lacking! Very disappointed ☹️

There were lots of ants and a few cockroaches in the room! Not expected at this price point. wifi also was not too strong

I wanted a quiet place to relax and the YMCA met my needs. It's just a stone's throwaway from the Orchard shopping belt. The room size is adequate and the bed and pillows were comfortable. I would come back to this hotel.

There was no ironing board in room. Besides, I was given a twin room even though I ticked for a double bed in the option provided during booking. The check-in staff insisted that my preferred choice was subject to availability. I told her that it would have been better if the hotel had informed me before hand about it as I could have cancelled my booking and booked another hotel. Even so, the staff was polite and courteous and noted grievance. Apart from this, I had a good stay.

location

the room was smelling of mold throughout