Incredible view. Great staff. Rented an e bike and blasted up and down the mountain with ease. Quiet.

Bathroom a bit small and outdated but no biggie.

The view from the room was stunning. The location is fantastic. We got a room upgrade, thanks to lovely Sheyenne. The room was beautiful and large. The staff were extremely friendly, as one would expect in a 4 star hotel. The breakfast is great, loads of meats and cheeses to pick from. The coffee is amazing. Plenty of secure parking spaces (free of charge). Fridge and minibar available. Hairdryer in the bathroom. 2x complimentary water bottles available in room. The outdoor (heated) pool is nice, but - see below in things we didn't like...

The bathroom in the room was outdated. Bathtub could have been too high for those with limited mobility. The whole hotel seemed a little old, some TLC would have been nice. It didn't feel like a 4 star hotel, even with the "SPA" that consists of relaxation room, sauna, and turkish sauna. The outdoor pool is a cool idea but it is not warm enough and the terrace restaurant guests above can watch the swimmers - not exactly a relaxing experience. Also, as the hotel is exposed, it is very windy at the outdoor pool. No kettle in room. Overall an average hotel, definitely not worth its price. We stayed in a 5 star resort in the area for less 2 nights later.

Staff were very friendly. Food was excellent and the view from the room was absolutely breathtaking (Junior Suit Panorana)

The view is the very best!

The facility had a lot to offer and the tucked away location offered amazing views.

A bit more removed from things however they did have an excellent shuttle service that offers multiple times to bring you down to the city & and back to the hotel.

Very friendly staff, good food, nice views. A/c in the room is s big plus! Nice pool area.

Rooms are a bit outdated.

The view is very enjoyable! The bed has very high quality and the area is very quiet. We had very good sleep both nights. The sauna with lake view is superb! The pool is in shade in the morning until 10:30am and partially in shade from 4:30pm on in the afternoon (our travel time the end of July) therefore I can enjoy the pool without wearing sunblock. Breakfast was very good too. And the service top!

It is not the fault of the hotel but some guests had very smelly dog travelling with them and the lift was left very smelly for some time. very strong uncomfortable smell The balcony could be a bit bigger. But it is OK. We had neighbor in party mood and talked in high voices. It is kind of annoying when you want to enjoy the peace of the location.

This one of the most beautiful spots on earth... Unbeatable view over the Lago Maggiore, a lovely pool , deep enough to dive , a roof terrace big enough for groups and spacious balconies to enjoy privacy and still be connected to the nature.

The aircon needs to run all night to cool the rooms down to acceptable temperatures if the outside temperatures are 30+...that can lead to respiratory irritations. Some of the stuff, as friendly and helpful as they are , lacks a bit of finesse one would expect at this price range.

Great venue, staff and awareness

Room next to people whom abandoned a dog during day n night...whimpering and left. Not good in a £250 a room hotel.

property is excellent . The rooms and bathroom of the room we stayed needs renovation. the location is beautiful. the staff was friendly and competent. the food and breakfast was very good.

nothing

We enjoyed the delicious breakfast on the terrace restaurant with lake view. Our room balcony had a view of the lake and mountain range too.

Location is excellent. It is calm and yet not too far from the village. Beautiful view. Stuff was very friendly and helpful. Kids friendly.

Amazing view, ultra clean

Amazing view over the lake Maggiore Fantastic breakfast buffet, cappuccinos were excellent,we had bad weather so could t make the most of the excellent facilities sadly

So nice to have breakfast on the terras overlooking the lake. The rooms had a nice balcony and all the comfort you needed for a perfect stay

Dinner was really good and specials changed every day with interesting choices. Pool was nice and view spectacular. Good balcony with reasonably comfortable chairs.

Could update restaurant decoration.

The view from the room was amazing and the breakfast was great.

Dinner options were quite limited

Amazing views

A bit old school