location

under construction and didn’t let us know, no updates on their website of the construction. gym was closed due to construction. boxes, construction, dust, noise was everywhere due to construction.

Very good location

Hotel under renovation, so there was some noise and confusion (nothing that really affected our stay)

Good location and beach service

Unhelpful staff, old building, leaking AC, construction work

They're in process of remodeling the hotel. Our room and bathroom were clean, beds comfortable & convenient to beach, food & entertainment. Friendly staff.. I'll definitely stay again.

Ice machine not on every floor.

It was a very lovely stay and everybody was very friendly

Room location and staff

The breakfast was a buffet setting and it was yummy! The staff that runs breakfast and the front desk were the most amazing and friendliest women I have ever met. They were so welcoming and incredible and made me feel very welcomed.

Location. it’s close to the main restaurants, bars and Palm beach.

Location, location, location!

The staff was very pleasant. Breakfast was better than expected Location was great & pool bar food/drink were very good

I requested that a red stain on the floor of the shower be cleaned. It was never done. It was very disturbing hearing the toilets of what felt like the entire building all night. The door to the room seemed poorly sized. Property definitely needs updating.

Excellent homemade breakfast included

Lobby

The bed was comfotable

Front office staff. Night receptionist didn't have access or authority to check in a bookings.com reservation. Had to call the manager who was not on property. Then the price changed. Room smelled like smoke, was in disrepair. Choose another hotel!

the pool was very small and the bar was always closed

it needs an update

The location, really nice staff, the bed was super comfortable

The room looks outdate

Location was absolutely fabulous, two minutes from the beach, where sun loungers and clean towels were applied free of charge. The hotel's greatest asset is undoubtedly the staff. Always smiling and helpful. Tell them so, they'll appreciate it! Beds were super comfy in the Superior king sized room. Air-conditioning worked well, and the room had a dehumidifier - handy tip, Aruba is super humid so you need to empty the dehumidifier reservoir yourself, the cleaner's do it once a day but you need to do it every four hours. Breakfast was quite varied but cycled through three day choices so was a bit boring by day 15. The pool area was quiet and relaxing, if a little tired.

The hotel is a little tired, but that's reflected in the price. A premium hotel in the same areas going to cost you three times the price and TBH those girls are super bustling around the pools and bars. Breakfast was served in paper plates with disposable cutlery, certainly a throwback to COVID-19. I've stayed in Hilton's with the same hygiene policy but to some it works seem cheap. I've read reviews about noise from the nearby nightclub, true there was some music but it wasn't intrusive as long as you stay on the front of the hotel, I can imagine the noise to the rear may have been much worse.

near everything

a little run down

the property is a 3 star for sure . it was clean and the bed was clean but definitely need a up grade

the bed .

We booked Brickell Bay at last minute as we had to unexpectedly extend our holiday due to my husband being admitted to hospital. Our previous hotel was fully booked and unable to accommodate us. Our previous hotel was more than 3 x the price & our only regret is that we didn't book Brickell Bay from the start of our holiday. Yes the rooms need a little updating (but were in better condition than our previous 5* accommodation!) there is evidence that the hotel is being updated during our stay but was being completed considerately and without disruption. Rooms were spotless and very comfortable, every member of staff were friendly, helpful and went above and beyond. We would 100% recommend Brickell Bay and will return when we holiday in Aruba in the future.

Its near from the bars and restaurants, near from the beach.. its a good place to stay

We had an issue with the shower and on the second day, they changed our room.

The location was great,

Breakfast was not very good,

Location was incredible. So close to the beach and all of the restaurants/bars which was great as I was travelling with another female. Most of the staff were quite friendly and accommodating. Breakfast had great variety. Beach chairs were also a great addition to our stay.

The room was quite dirty. You could tell the rooms were not cleaned properly each day. some staff were also a little bit rude which was annoying but the other super friendly staff made up for that. I wouldn't say the price of the room was worth it. The hotel looked a lot more modern in pictures.

Breakfast was great. Location good.

Could use some paint and fixing up at front desk

Breakfast great 👍 The location perfect The staff are very friendly specifically Camilo in the front !!!!! 10 **

need a upgrade in the furniture Bed pillow uncomfortable

Excellent job

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