Staff was being very helpful and very nice about early arrival prior to check in time.

radiator was too warm, there wasn't a good balance

Friendly staff, easy check-in process, good location.

Breakfast was pretty pricey (18€) and there were a few issues with the room itself (door got stuck, bed so-so comfortable).

location and rooms

they couldn’t charge me and they simply made me and my child wait in the lobby until they manage the situation. it was deep night. the child fell asleep on their coach in the lobby just because their terminal didn’t work. and any other solution to pay was impossible

Cleaning and comfortable

A bit far from city

EVERYTHING! Beautiful view, stunning room, great facilities!

The woman who checked us in and out and who was sometimes at the receptionist desk was completely awful. She was rude, unfriendly and rarely offered a smile or any amount of kindness.

comfortable, good views

staff weren’t very approachable

Good location, away from city noise. Grocery store close by, and close to tram and bus stops. Staff were very helpful to identify ski slopes.

This is not a budget hostel, it's just as good as an Ibis or other chain hotel, hence the hotel price. Lovely stay, room was clean and warm and comfortable, with a modern and spacious bathroom. I didn't mind the 25-minute walk to the centre as it's a busy, safe and scenic route, but there's a nearby tram which gets you there in a few minutes too. I was able to leave my luggage for free on the last day, albeit in an open and unlocked room out of sight of reception, but nobody interfered with my bags so not an issue. Check-in and check-out was quick and easy, and I appreciated the Do Not Disturb sign for the door, I just wanted to be left alone and do my own thing which I was able to do, very pleasant and stress-free stay!

Kettle in the room would've been nice but I didn't really mind. Also the wifi kept cutting out and asking me to sign in again every day twice a day which was slightly annoying.

Modern, nice facilities

Bathroom offered little privacy and the handshower & bathtub combo led to regular flooding

The rooms were quite cosy. Shower was nice.

I was given a room which smelled of the drains and had to request a new one. I was called to collect the key for the new room and as I arrived at reception, a group of 10 new guests arrived. I politely asked for the new key (carrying my luggage) and I was answered rudely to wait my turn and had to wait for the 10 guests check in to complete their check in. The other guests felt sorry for me and apologised. This gave me an even worse impression of the hotel. I did not feel valued as a guest. I would not stay here again.

Good value for money. Has all the basics. It's not central (approx 20min walk from train station). But knew that before and for me it was fine.

Breakfast for 18€ is rather pricey in my opinion.

Charging for e-autos

The strange smell when turning on the ventilator in the bathroom

The hotel was very close to all the necessary public transport. The room was very clean and the area was quiet, ensuring a good night sleep. I have to thank the staff. I can't speak German and they were always so kind to give me recommendations, directions to public transport and also help me figure out how to book a seat on the train to Vienna. The hotel was about 15 minutes from the centre by bus but it seemed to be situated in an area with locals, making my stay more worthwhile. The views were amazing, I can't even get started on that!

The room was a quite small. Unfortunately, I was also close to the main door so I would often hear people going in and out of the corridor at night.

There was nothing in the room, not a plastic glass to drink some water, not a kettle or something. I've been in places where I spent less and I got also the flip flops, toothbrush and toothpaste, teas etc.