Krystal Ixtapa
Über diese hotel
Befindlich in Ixtapa Zihuatanejo, dieses charmant hotel für 103 € pro Nacht ist ein phantastisch Auswahl für Ihr nächstes Reise. Dieses Hotel begrüßt Sie in idealer Lage am Strand im Zentrum des Hotelviertels von Ixtapa. Freuen Sie sich auf hauseigene gastronomische Einrichtungen, komfortable Unterkünfte und freundliche, mehrsprachige Mitarbeiter.
Ausstattung
Pool
Klimaanlage
Internet/WLAN
Parkplatz
Balkon/Terrasse
Whirlpool/Spa
Fernseher
Rollstuhlgerecht
Strand/Ufer
Fitnessraum/Fitnessstudio
Garten
Familienfreundlich
Karte von Ixtapa Zihuatanejo
Bewertungen
3.7/5.0
Gut(1.342 Bewertungen)
100 % verifizierte Bewertungen
5.0
La vista al mar, la playa
El servicio al principio, ya que se nos dió una habitación totalmente distinta a la reservada con anticipación, el costo tan elevado que nos manejo la agencia de Booking para el servicio que se nos brindó.
La comida muy repetitiva en desayunos, comida y cena.
Pocos eventos nocturnos en fin de semana.
8.0
Ubicación
La comida y las bebidas
8.0
La cama es muy cómoda y la zona de Starbucks está excelente
La comida del restaurante, que el agua de la alberca estuviera caliente, nosotros teníamos crédito abierto, no compramos el todo incluído y si notamos una clara preferencia por los que si tenían el todo incluído a pesar de que nosotros estabamos pagando los alimentos y si dejábamos propina por educación pero los meseros ni sé nos acercaban, a todos los hoteles que he ido si necesito que me cuiden la llave en recepción lo hacen pero en este hotel recepción se negó a brindar ese servicio (como andábamos en combi lo hacía por seguridad pero no quisieron)
9.0
Las habitaciones son espaciosas y cómodas, las vistas del balcón son excelentes
Que el check in sea hasta las 4 pm
4.0
Me gustó que está en playa, la alberca amplia. La comida es buena y de acuerdo relación calidad precio en la comida
Que en general todo el personal es nefasto, no son amables, ni en recepción ni en restaurante la gente que trabaja allí pareciera que está enojada todo el tiempo. Te contestan súper de mal modo. La verdad. El lugar está bien.. pero el personal lo hecha a perder todo. Nunca los ví sonreír.
5.0
The staff was friendly and it was convenient to stores and restaurants.
The bed was not comfortable, and the blanket was itching. The food was terrible. They had the same food every day, plus we got sick from eating their food at the buffets. Also, too many kids and the lobby floors were always wet from people using the pool.
7.0
The service was great
Overcrowded
8.0
The food was fantastic. Real mexican food and tasty.
My kids loved playing in the ocean with the waves more than Cancun because the water was clean and no rocks to step on. We even went for a run barefoot early in the morning. The sand felt great in your feet.
Elevators closed on us a few times so we had to watch for it.
Miscommunication between departments.
They need a better customer service by phone and by e-mail.
There was a misunderstanding with my payment and supposedly they cancelled my reservation but other department said they didn't do it was very stressful before getting there.
Once I was there it was a good experience but the misunderstanding and stress prior to it would have been better if they would have communicated better between departments and if they had a prompt response team.
6.0
The breakfast was ok, food was cold like pancakes and French toast, but the staff was amazing.
The staff was very friendly, and Victor who worked the pool service area was amazing
8.0
The location was great, the hotel very nice, the food very good (mostly Mexican in the mornings and afternoons, and some international cuisine as theme dinners at night), and the pool pleasantly warm and not cold at all. As a Mexican myself, I can say that I enjoyed my stay here very much and my whole family feels the same way. The hotel organised many activities, such as a free dolphin show, dance classes, etc.
The drinks were not good at all, I've been in many all-inclusive hotels and I can say the drinks were bad bad bad. So this really downgrades a bit the full experience of an all-inclusive hotel.
3.0
The beach and the pool was nice.
I bought all inclusive package, the food was horrible none of it looked fresh(buffet style). The restaurant that we ate dinner as part of the package were supposed to be gourmet. They were sub standard. I would rate their restaurants 2 out of 5 stars. Not good. As a matter affect we became I’ll several days. The building is definitely showing it’s age. Had a leaky toilet, one of the faucets didn’t work. I called to get it fixed and it wasn’t.
9.0
good food, great room view
there was a big cockroach in my room :/
8.0
location
inconsistent elevator operations
3.0
Swimming pools were great and the drinks although they used poor licors
The rooms are absolutely hideous, the food is gross
9.0
Great location, comfortable rooms, nice staff, close to shopping and restaurants
No coffee pot in the room, plug in the bathroom didn't work and no washcloths in the bathroom
5.0
The location was fine but a lot of the food wasn’t very good.
The room was dingy and the air vents have not been cleaned on a long time. It felt really old. The bed was decent and the room was clean otherwise.
The pool towels were very old and raggy.
6.0
location
so old, worn down, not kept well at all…
7.0
location
the noise of the next rooms
8.0
The service is impressive, impeccable.
Thanks to Candido that welcomed us and made us feel at home, thanks to Hilario and Nadia for making everything possible so that we could make the most out of my boyfriend's family visiting us. Shout-out to Aranza for making a special evening possible; we will share these memories forever. Thank you.
The rooms are a good size, the view is great, the bed is so comfortable, the shower has good pressure, hot water.
The bathrooms at reception and close to the gym are not the cleanest, and the pool area is very busy, because it's a small place for the number of rooms.
Victor and Juan were great for service, though. And I loved the slide!!!!
The food is ok: the buffet so-so and the one close to the beach was closed so I don't know if that would have offered us more options.
The ceviches around the pool were very good, and the snack bar is ok too.
The best is without a doubt the specialty restaurants - the Italian one was just great.
We really enjoyed Bogart as well, beautiful and good food.
I think the price we paid was a little high, but they seem to have deals and discounts so taking the time to shop it would clearly make it a better deal.
10.0
everything
10.0
the breakfast was a buffet style, ready good. the location was perfect to walk to the local stores and private entrance to the beach.
everything was fine except the room service ended too early.
7.0
The pool area, the beach.
Have to wear the stupid mask around the pool area, specially when they force you to wear a mask to get your drink, which is freaking ridiculous, when the pool bar is just 10 ft away 🤷🏻♂️🤦🏻♂️
3.0
the beach
bad costumer service
bad food
rooms had bugs
Häufig gestellte Fragen
Wie viel kostet dieser hotel im Vergleich zu anderen in Ixtapa Zihuatanejo?
Der Durchschnittspreis für eine Anmietung in Ixtapa Zihuatanejo beträgt 105 € pro Nacht. Diese Miete ist 2 € günstiger als der Durchschnitt.
Ist das Parken in diesem hotel inbegriffen?
Ja, das Parken ist als Ausstattungsmerkmal bei Krystal Ixtapa aufgeführt. Für weitere Informationen empfehlen wir Ihnen, sich mit dem Anbieter der Unterkunft in Verbindung zu setzen, um zu erfahren, wo Sie parken können.
Gibt es in diesem hotel einen Pool?
Ja, bei Krystal Ixtapa steht ein Swimmingpool zur Verfügung. Genießen Sie das Wasser!
Ist Krystal Ixtapa haustierfreundlich?
Leider ist dieser hotel nicht haustierfreundlich. Versuchen Sie erneut zu suchen und filtern Sie nach "Haustiere erlaubt"
Welche Ausstattungsmerkmale sind bei Krystal Ixtapa verfügbar?
Wir haben 12 Ausstattungsmerkmale für diese Unterkunft gefunden. Dazu gehören pool, klimaanlage, internet/wlan, parkplatz und balkon/terrasse.