Very friendly, professional, and helpful front desk staff. Little interaction with other staff. Property was beautiful with cool nautical motif. Easy check in and out. Convenient parking options.

The bed was broken down, very squeaky. For such a nice place, it really needs to be replaced. Breakfast was a bit lack luster.

Location and style was good. Staff were friendly and helpful.

While the location was good. It was NOT good value for money. There was parking for 19EU per day. For the money you pay to stay this should be free. Breakfast was average. There was a barista coffee machine they didn't turn it on. They told us to use the auto machine. Very average coffee. Try something to stand out from the rest, make barrista coffee at breakfast and include it in the cost. No where to put suitcases. Strange smell in the room

nice hotel, good breakfast.

due to a communication issue between booking.com and the hotel, they charged me 30 euros too much. it was quite difficult and needed some discussion in order to get my money back. This was really an atmosphere breaker, really a pity….

- Outstanding friendliness and helpfulness of the staff at the reception - Spacious rooms, very comfy beds! - Great location directly at the harbour - Delicious breakfast buffet with lots of choices and fresh fruits

Awesome staff!

Bed could have been better

There are many shops,restaurants and supermarkets so it’s easy to get food and something you need. Even a landing place to La Maddalena is very close,walking for 5 min,which is very convenient. The staff is well trained,very kind and helpful. Special thanks to Giuseppe! He was very friendly and gave us useful information whenever we asked. He knows lots of Japanese words and things, which made me relaxed and fun :)

If toothbrush and toothpaste were included,it’d be better. Also there’s no wineglass so we had to drink wine with plastic cups. It was bit sad.

Exceptional location, clean, nice wine bar attached. convenient car park in front.

very uncomfortable beds.

good location to port.

nothing

Situated a 3 min walk from the port where you can take a ferry every 30 min to La Maddalena where we wanted to go initially - we were really glad we chose Palau and specifically this hotel! The staff was amazingly helpful and nice, e.g. we didn't have to book our boat trip ourselves, everything was done through the hotel and we only paid at check-out. In general perfect location, all restaurants within a walking distance. Impeccably clean rooms. Very comfy beds. It was our honeymoon which we specified it in the booking and got a very nice surprise at check-in!

Nothing. Be aware though that beach towels are 3 euros per person for the duration of the stay, I didn't realize first they weren't included in the Royal Spa room.

Very friendly staff, especially Alessandro, who made us a very useful guide to launch Maddalena islands. Amazing bar, very good music, lovely drinks and all sorts of complimentary snacks.

The absence of a Schucko type outlet in the room for laptop charging. Seems to be the trend in Northern Sardinia. Made do by temporarily disconnecting the mini bar and using its outlet. Bring adaptors if you need that kind of outlet.

Breakfast was not so good, every day the same, only scrambled eggs, for sweets a little bit better. I didn't expect to drink espresso from a coffee machine in Italy...

It was all good

No refer in room. no water

Very noisy in the evenings and at night - music playing

excellent service from the hotel employees