Large rooms/studio apartment with washing machine and dryer. Excellent location next to the palace.

Breakfast was poor

The location is great, walkable distance from Bukchon Hanok Village, Gyeongbokgung palace, and Changdeok palace. Lots of local bars and restaurants around to enjoy as well. Short walk to the nearest subway station. Hotel has a convenience store 24 hours which is great. The complimentary breakfast is also great. There is also a washer in the rooms which is very useful if you decide to pack light. Mattress is also nicely firm, great for people with back problems like myself. The room has a little induction stove, microwave, pots, pans, and dining utensils.

The furniture is a bit out dated but comfortable still.

Spacious and accessible to every attraction

Breakfast had only few selections

Loved the amenities, the rooftop pool and jacuzzi. Great sized gym and weights. Good connection to metro and right next to Insadong and Gyeongbokgung Palace. Breakfast was okay. The majority of it was the same food for 10 days straight with one or two different things every day.

The cleanliness of the room - the bedside table was dusty as well as the bathroom countertop. The room looks quite dated as it must be an old hotel.

Staff were absolutely lovely and had great English support. The hotel was super clean and nearby key areas for tourists. The breakfast food was good and we got our two week stay at an affordable price. The rooftop garden is beautiful and overall it had great facilities such as a gym, areas to socialise in, breakfast, restaurants, convenience stores etc. The bathroom was very clean and the shower had amazing water pressure. The room had both underfloor heating and air con so you could be comfortable during your stay.

Unfortunately, housekeeping accidentally threw away/took a gift I had prepared for a friend from my home country (two new books and some soap). After a long discussion over checking CCTV and trying to figure out what happened, the housekeeping staff reimbursed the cost of my gift. Overall, I was satisfied with the outcome. However, they shouldn't have thrown items away that they weren't sure of. The wine glass smashed very very easily. I only tapped it very lightly when washing up, which we had to pay for on checkout

Location and room was good. Breakfast was OK but after 5 days we needed more variety

We liked it all and staff were very friendly and helpful

Location of the Hotel is a big plus being in the center of the Palace area. The roof top garden has a great view of the Blue House and the Palaces. Spacious room and helpful staff.

Very friendly, staff were amazing

Nothing it was fabulous. Looking to rebook NK year