Peace Laguna Resort & Spa

It's an exceptional hotel. We had a lovely time during our stay. The staff is very friendly and super help. The room is very spacious and clean.

Only one thing to complain is the shower head. It's need to be fix.

Gute Lage, schöne Anlage um den See

Ferienhäuser waren leider etwas renovierungsbedürftig und abgewohnt. Pool nicht ansprechend die liegen für diese Klassifizierungen untragbar. Im Zimmer „Cottage“ befand sich (Mäuse?? Kot) auf der Sitzecke. Bett durchgelegen und alle Armaturen (Waschbecken / Badewanne und Dusche nicht gepflegt bzw. sollten getauscht werden. Toilettenspülung sehr schwach. Klimaanlagen nich Temperatur steuerbar. Wir hatten Sie auf 30 grad eingestellt damit die nicht zu kalt ist ( außerdem sehr laut) ( Zimmer Cottage 2117 /. 2118) Rezeption wurde über den Mangel informiert, keine Verbesserung aber auch keine Rückmeldung ob oder was gemacht wurde.

Breakfast was very good, hotel location is convenient for shopping and dining., staffs are very helpful. The Hotel decoration and facilities is very good.

N/A

Room was big and clean and a great view

Check in - it was so hot and I was dripping with sweat whilst filling in their paperwork. The staff didn’t offer to share the 2 fans behind the desk. Or there really should be a fan on the other side of the desk for guests upon check in. Also, we arrived at 12:30pm and got told our room wasn’t ready and check in was at 2pm. But the hotel was not fully occupied and they knew we were coming and could have cleaned a room earlier. Or they could have asked us to take a seat, or use the pool or enjoy happy hour, but didn’t say anything. It was a bit weird and cold.