Location of the hotel is excellent. 10 mins walk from the Lauterbrunnen train station. The rooms are big and we had a huge balcony overlooking the Staubbach waterfall. Both the room and washroom were big. We loved the staff who were extremely helpful and they have a lovely ambience in the restaurant on the ground floor with the waterfall view. The breakfast was one of the best we had in switzerland.

Nothing, If you walk from the station to the hotel with baggage it's a uphill climb. Better to take a bus.

location, view from rooms terrace was superb super friendly helpful staff

very central. staff helpful and friendly. breakfast was Awesome!!

No air con. attic hot and roof too low for my tall hubby. Duvet smelled a bit if BO.

The view was amazing! The breakfast was quite good.

the View from this hotel are Stunning!

nothing.

The views are absolutely stunning and the staff are all very helpful and friendly

Bathroom could've been a bit cleaner, we found hair on the wall but apart from that everything else was great. The bell tower goes off all the time but the view makes it worth it

Beautiful views from the rooms and the breakfast room, helpful staff (excellent recommendations for a restaurant for dinner), old hotel with a lot of history.

Quite old furniture and appliances.

location and hospitality

nothing

The staff at the front desk (Adam, Natalie and Tristan) and all of the people managing breakfast were friendly, kind and helpful. They were so welcoming and made us feel at home right away! We asked for a room near our friends, and they were right next door - we had a lovely view of the falls from our balcony. Hotel Staubbach offered the best breakfast spread of all the hotels we stayed in during our 2-week vacation. We love your valley.

Breakfast was good. Even though not the view of waterfall I was expecting, it is such a gorgeous area & view of valley & mountain side. The ladies helping with breakfast were very sweet & persons working there!

The room is very old and needs updating desperately, no tv, beds very uncomfortable. Weird bathroom set up in our room. When I made the reservation over six months in advance I was told I would have a view of waterfall, but when I got there it was not so, so that was disappointing.

The staff were all wonderful and so friendly and informative. They kept our luggage for us all day while we were out sightseeing. We would love to stay with them again in the future.

Very small room which we did know when we booked.

great location and views of the waterfall

The Customer services of the personal of the Hotel was espectacular the food was fantastic

We don’t like that the noise of the different s rooms was little uncomfortable

Great location, awesome view of the falls

Location. Great breakfast!

The morning we had to leave about 30 minutes before breakfast was to be served and tried to get a roll to take with us (had a long drive a head of us). Was told there was nothing for us.

the hotel is amazing and has a beautiful views.. it has alsoa very warm vive.. I would repeat it for sure

nothing

Staff, breakfast was wonderful, and the property was very nicely furnished.

N/A

The staff was very friendly. Common room had free coffee and tea which was very nice. Room was ok and the price was very good.

in the heart of lauterbrunnen so clean , good staff

nothing

The balcony view and location.

The church bells every hour

Staff was very good

Room was small Breakfast was ok

The breakfast was very good considering the price of one night. Amazing views from the breakfast room! The staff were super friendly and helpful. Especially, the locker room service was valuable for us.

The shared bathroom worked surprisingly well, but it was very small. The shower could fit maybe 170 cm tall person but my partner is 190cm tall, so he could not stand straight in the shower. Also we were a bit disappointed about the heat in the room during the night. We were expecting that it might be very hot in the attic room during these hot summer days but the lady in the reception told us not to worry about it because the breeze from the glazier would cool the room down during the evening. We left the window open for the evening and night and maybe in the morning it had cooled down a bit but not much. So because we were told not to worry about it, we were left a bit disappointed about this.