- the breakfast was very good, with tasty juices and some nice options of sweet and salty - the staff was friendly and speaks English very well He always tried to help us

- the room was cold without heater - there was no hot water in the bathroom

Central location, pretty much what I expected, it was clean

Quite loud, could hear the road traffic and stayed on the 7th floor, bedrooms were unlocked and open before arriving, breakfast was limited. Quite pricey for stay

the bed was comfortable and a lot of traffic noice and we can hear conversation from the next room.

the location.

location

the breakfast

is not 24 hours staff I arrive midnight It was close. I waited about 15 minutes to get open

Staff was super friendly and they let us stay after check-out time to apologize for the lack of hot water. Location was perfect, and price was really reasonable.

Breakfast really wasn't exceptional. There was not hot water at all.

Concierge was nice

No hot water, a couple of lights were turned off at our hallway like we’re in a scary movie, door was open when we arrived, anyone could’ve been inside

Spacious room and bed, breakfast was fun as I didn't speak Spanish :) Clean.

its cold in a room, and I didn't even had hot water until I asked the reception to turn it on.

Location was great. Plenty of room.

A little bit run down, though still nice.

This hotel is located close the down town plaza area. My intentions on staying here was to be able to walk around and see the sites more after our tours, but with controversial elections going on, there was a lot of protesting and areas being shut down, so we mainly just stayed in our rooms. The rooms were very nice. Especially our King Suite. Very large and comfy! The shower was nice, but getting warm water was not always possible. I took my first cold shower here. The front desk was great and spoke some English. A grocery store was just around the corner, along with several restaurants to choose from. Wifi was good. They did lock the front door after dark, which was great for safety but made it hard to leave and come back, since we got locked out once going to the grocery store.

Cold shower!

The staff was helpful

Location, cleanliness and quiet environment.

I liked everything.

The location is good, close to Plaza de Armas

Wifi was very poor on 10th floor and dinning room

Very well located, the staff were not very coordinated within themselves and contradiced breakfast agreements .