This hotel is very unique in that someone is available at all times through texting on whatsapp. It felt like your own private concierge as they arranged anything and everything and were super quick to respond. Every single tour, transportation, room service request is all made through the hotel and can be made through texting making it extremely easy! The food at this resort is incredible. Both nights we dined at the restaurant had special theme nights including “bbq night” and “mayan night” which we really enjoyed. It’s also unique because its pretty small so we didn’t see or hear others often making our stay feel very private and peaceful. Tours and things purchased at and through the hotel are pricey but of great value. All tours and transportation are private and comfortable. You definitely spend some extra money for convenience which we value.

There were quite a few bugs that snuck into our room including a big spider but I think thats par for the course in Belize

The room was fantastic! The property was great. The staff was great. I can’t say enough good things about this gem.

I can’t say anything bad. It would be unnecessarily and extremely picky to point anything bad out.

Ambience

Poor Service, no phones in the suites, no water in the sink, toilet or shower

Lovely retreat amongst the plants and birds.

The continental breakfast left something to be desired.

Very nice resort with beautiful trees

The breakfast that was included in our package was limited to coffee or tea, juice and bread (or another option). Anything more was outpriced. The resort is quite far from the town and either you take your dinners at the resort (limited choice) or you shall get a taxi (10 USD one way).

The staff was very friendly and helpful. The food was good. The gardens were gorgeous. Beds comfortable.

There was no hot water in the shower.

beautiful grounds. room was spacious and comfortable. loved the patio with private bath tub and shower.

the food…the chef was very disappointing. the food was tasteless. and boring. this was a let down because this is not an inexpensive property and you would expect the food to be exciting,interesting and flavorful

The garden is absolutely beautiful. Room service is super nice and the rooms are very clean and have nice touches. Good choice!

Tours are very expensive and no group tours are offered. Restaurant could have more variety or changing options.