Clean and quiet. Good location for being close to the center. Ticino card included to free transport around lugano

The room was spacious, clean and shower was excellent. Great breakfast. Nice & helpful staff.

A bit far from train station, need to walk 10 mins to furnicular (only found by chance when walking around) which goes direct to station. Or can take bus (didn't try). Can hear tv noise from next door. But was tired so didn't bother me much and slept well.

Really comfortable bed and pillow Spacious room and bathroom Not far from city center Nice breakfast We had parking place behind hotel (10chf/day) Self check in after 4p.m

No fridge in the room

Great staff and very friendly!

not a big room. the room has everything. convenient location.

not bad if there was a small kettle and fridge .

average hotel.

internet didn’t work on any of my devices. (iPhone or iPad) room was cold and futon was thin.

Staff helpful.

I could hear everything from the rooms next to mine, the breakfast was SO bad! It was disgusting because the cheese and ham had grease under them as if they had been stored for days! The milk had gone bad so I couldn’t drink milk, it was a terrible experience.

The location is perfect- 500 m to Lugano lake, park and beach. 300 m to big Migros with take away option. One bus stop till Centre Lugano with all the shops and restaurants. 25 Min by foot to Lugano Train Station. The room had two separate beds and most important really good Air Conditioning System. Everything clean and very quiet. The staff was really friendly and even spoke German ☺️ It was a pleasure to stay there!

We got several rooms as we were family with friends. This place has a great location in the center of Lugano with parking available. Breakfast was great as well. We will definitively be back

nothing really.

Nice and calm place, friendly staff, possibility to check in later, good access control. Good coffee and breakfast included in the price.

Great location and very helpful staff

Small blanket/duvet for a couple (width)

my room was pretty big and clean. bed was comfortable.

There’s no concierge on Saturday after 2pm which I didn’t know until I arrived, it wasn’t easy to open the door and they closed main reception area. basically I only use the room and breakfast wasn’t good. also they give you wifi password for only 1 items which is very inconvenient.