South Indian breakfast

Room size was very small and dense.

Service only

Sleeping Bad was not up to the Mark

Staff and cleaning is fine

Room space Wash room space Bath space Cattle not working AC is not working Specially night dinner only rice and 2-3 item including dal no sweets item after food TV is not working

The breakfast location and reception are common so at times it becomes crowdy in breakafast timing of 8.30-9.30 as few are having breakfast while few are checking out. Breakfast spread is good. I have stayed for couple of times and found breakfast to be good enough. The additional facility (though I haven't tried) is about express takeaway breakfast for the guests. This is something new and looks to be good.

Luggage storage area, partition between bed and bathroom toilet

It was clean

Surrounding areas was not good

Breakfast & Location is good

I reached to the hotel in the morning after whole night travel. I have called to holiday inn helpline in the one day before that I need early check in and paid the required amount still when I reached to hotel in the morning hotel staff denied to provide the accommodation and I have to wait 2 hours in lobby.

The hotel is decent value for money, and the location is very good (these were the primary reason for us to pick Holiday Inn Express). The hotel premises although no-frills, are very clean and maintained in good condition (didn't see any leakage, peeling paint etc.) The staff is very efficient, helpful and non-intrusive. The check-in and check-out experience was very very quick, efficient and smooth. All in all it's a hotel-chain experience without the hotel-chain prices.

The fittings in the rooms could do with some improvement. They seemed pretty tacky and low quality (bathroom door handles, latch, commode) which spoils the experience of the room which otherwise is quite nicely designed. But the bigger area of concern is the food (we only had the breakfast so can only comment on that). It's not the spread / variety that is the concern, but the quality of food. The sambar was watered down and pretty tasteless. The boiled egg sandwiches hardly had any egg at all. And pre-cooked omelettes just didn't work - rubbery, and cold. On the other hand, the poha, idlis and the rest was all great. It might be better to have fewer things, but do them well. Things like omelette have to be freshly made. If it isn't possible leave them off the menu and have scrambled eggs or boiled eggs instead.