Tolles Design der Wohnung, super Lage und sehr zuvorkommendes Personal

Die Unterkunft war super ausgestattet und sauber. Es hat uns an nichts gefehlt. Das Personal ( Rezeption und Reinigungskraft) war sehr freundlich und engagiert. Wir haben den Wellness-Bereich im Deluxe by Regina mitgenutzt. Das war natürlich für uns noch ein zusätzliches Plus für einen perfekten Urlaub. 😃

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We got upgraded and were in the building with the pool!!! Great secure underground parking for motorbikes

No staff presence at all. Supermarkets nearby close quite early.

- The apartment is very nice, clean and cosy. I do recommend it. We had a 2 floor apartment on the top level, bedrooms upstairs and the bathroom was very spacious with a big bathtub, and a shower. The outdoor area is a big plus. - We stayed 5 nights and after 2 nights our apartment was cleaned and the trash was taken out + we got new towels. Very thoughtful.

- Upon arrival we were informed the Summer card is not included in our stay, although Regina is a partner for Summer card. This is very important information that should be stated in the booking.com information, as all the other apartments we saw on booking.com did have the Summer card included, The past years when we went to the mountains (in Oetz, Sankt Anton, Naturno, etc) the Summercard was always included in our appartment I actually thought it was “normal” but just to be sure I also looked up ‘Regina’ and saw it was stated as a partner at the Summercard website. As we were 2 adults and 2 children, we had to spend an extra 280 euro on the Summer card… Had we known, we would’ve maybe chosen a different accommodation - or at least we would’ve been aware. - Another feedback regarding the check in: I was texting with the accommodation beforehand, it would’ve been nice if she informed us we had to check in at the hotel instead of the Lodge address, maybe an automatically generated info mail to everyone booking the apartments with this information is a good idea - The “fully equipped kitchen” only has 2 cooking pits and there is no oven dish for the (very small) oven