YU! Smarthotels

The room was, as the photos had shown, very compact—basically just the bed and nothing else—but it was quite clean and comfortable.

I didn't quite understand the photos, but I thought each room had a terrace like the one in the picture; but it turned out there was only that one terrace for all the rooms. Although the garage is right next to the hotel, there is no link between the two, so you have to wait for someone to open the separate entry for you and go over the street sidewalk with your luggage. I think it was an isolated incident, but on the day I left, I found scratches and dents on the rental car I had left in the car park that I hadn’t seen before. I asked to see the security camera footage and it was clear that another guest had manoeuvred badly, causing the damage. Up to that point, I had no complaints about the hotel – in fact, everything was fine, and they even have cameras. However, I was bothered by the fact that the young man who had been assisting me at the front desk that check-out morning — the same one who had shown me the video — appeared in the video himself. He witnessed the guest's poor manoeuvre but didn't mention it to me on the night when it was made! It was as if he had hoped I wouldn't notice and that it would go unnoticed.

Very friendly and helpful staff, comfortable room

No window

The bathroom and room were clean, the staff attentive, and the location convenient to both the airport and convention center.

The staff is very friendly and is a good option for one night if you are traveling for work

Is very close to the Malecon, and it doesnt feel safe. Also it is very noisy in the weekends