Ubicación

La habitación olía feo, sábanas rotas, chinches, la plancha no servía y me querían hacer un cargo injustificado

Great rooms and mall right under the hotel

Outside looked old

The bed was comfortable.

The restaurant menu could be improved.

location

No towels in room at arrival. No coffee.. Bed sheets look old and were not comfortable to the skin...

The staff is amazing, it felt like home. also the fact that there is water on every floor was great. Would very easily stay here again. And the rooms and desk/ chair/ tv are great. the breakfast was great too. Yes, I really liked staying here. Also a 24/7 pharmacy and 24/7 convenient store 30 seconds and 1 minute away respectively.

kept getting disconnected from Internet, and would have to reconnect.

being connected to walmart

never seemed to have towels, would have liked the option of them not taking them everyday

Great free parking space, clean rooms and towels

The service of the reception was not as should be expected from a Hilton hotel. Moreover the bed was uncomfortable and cleaning was not always done timely. Nice staff at breakfast, however breakfast mainly focused on Mexican guests. Pool area insufficient.

so close to the stores and easy parking

there was nothing wrong

close to bus

Location

Very old pillows and bed sheets, bed linen had hair on it. Mold and dirt on the walls. Breakfast is very poor, cappuccino for a extra fee. Lack of smart TV.

In a mall

Not having sufficient water in the room

location

cleaning staff

location

cleaning staff never on time and were always in hurry to finish work so never cleaned room good also towels facility was not complete kept 1 towels between 2 persons

The ambience was okay. Loved the range of services provided.

We requested toilet paper with Front Desk and none was sent, we had to wait until the following day. The room was hot two nights, the a/c was not working, or whoever was controlling the central air unit had it too hot.

elevator, internet, room

quiet

boring compared to other stays no welcoming drinks, little scarce food and curtains were dirty. Hallway were stinky.

Above a Starbucks, ice cream shop, Walmart, hair & nail salons, a couple of restaurants, and down the street is the hospital and a shopping mall. The room was comfortable but I felt the breakfast was lacking.

Breakfast was lacking a few items that would be expected to have.

was perfectly located where we needed to be. accessible to stores and restaurants and food options were great. exceptional staff