The staffs were friendly and happy people. The breakfast is variety but basic. But still tasty. The room was huge for the amount that we paid. And comfortable too. Didn't know they have bath tub too when I booked.

But the bath tub not really clean. The aircond not really cold.

Spacious room

The food.

The room which i stayed in had no views. Room facing opposite building blank wall. It is room 0621. I'm not sure if i can change the other room but will request it next time.

Loved the staffs, concierge and cleaners service. Everyone were friendly and immediately helped with requests.

More parking slots could be arranged for those staying in the hotel.

Breakfast was great and tasty, lots of options for food and drinks. Location being near 1Borneo Mall means that going for shopping runs don't take very far to go to, and the staff are quite friendly and helpful. Pretty rooms and facilities, gives off the aesthetics of a top-line hotel despite the prices.

I hope that the side entrance that's directly connected to the 1Borneo mall is fixed in the future, since it'll help cut down on the distance between the two places, even if only by a small amount. Check-in process took a bit longer than usual due to the UMS convocation week, but overall, it was more of a minor issue than anything major.

There's a water pipe that not functioning. Pretty hard to clean.

Hotel rooms are beautiful, comfortable and the atmosphere is charming.

There are cockroaches in the toilet

Value for money and great location