Location, comfy beds, lovely staff The restaurant is great Fabulous breakfast Great little stay over place

Amazing breakfast, lovely staff, kudos to Regi on the desk being very helpful and smiling!

Sauteed mushrooms at breakfast were one day absolutely delicious, the other day raw inside..

Great location, full English breakfast with expresso machine, very friendly staff. Gourmad, the hotel's new restaurant, opened during our stay, and we enjoyed dinner there and appreciated the convenience of on-site dining. The patio with table and seats just outside our room was charming.

Wasting water because of the need for a long toilet flush.

Breakfast was excellenrt with a variety of choices. The food was hot if hot food. The room was quiet and there wasno traffic noise. Entry to the hoterl was not a problem.

Cleanliness was not up to a good standard wth hair found in the grate of the shower. The decor needs an update to reflect that care of the property is taken seriously by the staff. It would be appreciated if the free coffee machine was set up with coffee and that full cream milk was available to have with the coffee. Also a couple of biscuits.

the breakfasts were nice

no or limited hot water for washing and showering

nice !!!!!!!!!!!!!!!!

Staff was so friendly, breakfast was amazing every day!

Location was really great. Our room was really good too!

Breakfast could improve a bit

The position is fabulous, easy to get to the city & other surroundings. Very friendly welcome on arrival. Under cover secure carpark., Very reasonable price. Breakfast is included in your stay rate . We will definitely be staying again & again.

Beds were comfortable. Breakfast is included.Cheap

There was mold in the shower room. Also, it is a 15 minute walk from the hotel to the nearby train station, but there are many stairs to get there, making it difficult to move with luggage. I wanted to do laundry, but the washing machine was dirty, so I did my laundry at a nearby laundry.

Breakfast was amazing! Resort style buffet, eggs, Bacon, sausage,cooked tomatoes and mushrooms,baked beans,toast, cereal, yogurt, fresh fruit, juice,milk, and coffee. We also enjoyed the lounge room and the free pool table.

We arrived at night,on foot, and had trouble finding the entrance. We cut and paste the address provided on the booking.com website,into Google maps, and it sends you to the back of the hotel,where there is no noticable entrance.

Great location. Carparking available onsite. comfortable beds.

water pressure in shower was low. Great breakfast available but didn’t suit the times we were there so missed out.

Breakfast buffet is really nice, already miss it!

The room was great, nice and clean, had everything we needed. Breakfast was great. Reg made us feel very welcome and even helped with our cases out to taxi. Will definitely stay again.

Great breakfast. Really lovely staff that made us feel extremely welcome. The location was superb. The price compared with other places nearby was brilliant. We even were able to check in slightly early which was amazing as we'd had an overnight flight so needed a bit of sleep.

location easy walk to center through beautiful botanic gardens good breakfast selection

old needs update. numerous rust stains in bathroom- unsightly

Very accommodating reception staff, nice room, good breakfast.

Nothing major. The option of fried eggs would have been nice at breakfast (scrambled is their standard offering). The worst aspect was the cleaning lady (I think Chinese) who was very abrupt and virtually ordered me out of my room on the stroke of 10 am. This is the checkout time and I was packed and ready but her manner was very forceful and left a lot to be desired.

Breakfast was amazing, beds were super comfortable, rooms were basic but definitely value for money. Donna in reception was absolutely amazing, going out of her way to make all guests feel at home. My trip was a stressful one to begin with, however Donna made it so easy for me from giving me peace of mind that my car was safe and locked away to making sure I had directions to anywhere I needed to go and accomodating last minute bookings. Thank you so much for such a pleasant trip.