Nice hotel! I liked swimming pool, sauna, good breakfast and good bed!

Swimming pool was good.

Please don't book this place, It looks horrible and stinks. The rooms stink, breakfast is average. Room with balcony is scam

Lovely, clean hotel in berchtesgaden. Room spacious with nice big balcony. Breakfast good and the wifi worked in our room which i wasnt expecting from previous reviews. Unfortunetly the weather wasnt nice enough to use the pool but the garden and pool area looked lovely.

Its a 15 minute walk from the centre which is very nice but pretty hilly and tough going with my 22kg suitcase. There is a bus that runs from bus/train station and drops you very close to hotel but only runs once per hour and stops around 6.15pm. We struggled to find anywhere open in bertchesgaden to get juice/snacks in the evening but they have a fridge in the hotel that you can get some cold drinks from.

Stayed here 3 years ago and really enjoyed but post pandemic the atmosphere has changed dramatically. Owners had no interest in any inter action with the customers which was extremely rude. They knew we were returning customers which they neither acknowledged or even wished us a nice stay. At breakfast, no courtesy shown to us as all they seemed to care about was clearing your plates and glasses the moment you finished your last bite of a particular dish. Was very uncomfortable atmosphere and was made to feel as if they were doing us a favour by letting us stay in their hotel. Think they'd forgotten we'd spent a lot of money to be there! Complete change from 3 years ago. Also the number of rules they have plastered everywhere is draconion. Don't worry, they're in English as well as German. But if you want to read any of the material that is helpful such as instructions for the room safe or events that are on in the village, sorry but they're only in German! Oh by they way, to fit around them, you must check in between 2-6pm otherwise you don't get in, and you must leave the hotel and check out by 10am. Great eh! In response.... I had no problem with my wife. Just shows how detached you are from your guests as you're obviously confused us with another family 😂😂😂. We had a wonderful 3 weeks travelling in Germany but were simply disappointed with our stay in your hotel. Sorry but learn to deal with criticism. I had absolutely no issue with our room. I paid for a balcony room....that isn't the cheapest. Our room was excellent and we had no complaints with it It was your manner and attitude is what we were disappointed with during our stay. Your response to that criticism just supports our view!

Breakfast very good Bed very good Room very clean Hospitality very good

Everything was beyond good

The breakfast was only Ok, nothing to shout about

The view from the balcony and the sorroundings were wonderful. You can recharge your batteries here from the nature all around. We loved being able to go for a swim after breakfast and than sunbathing on the lawn. The hotel is located ideally, very close to the forest and you can get to the town center by foot in aprox 10-15 min. Owners and staff are very friendly and helpful, the breakfast buffet is rich, we feel that we made an inspired choice staying here.

Don't count too much on the bus or public transport that's supposed to take you from the train station to the hotel. It was out of use due to construction work when we got there, so we had to take a taxi. The rest we managed by going on foot to the town center.

An immaculate hotel, in an ideal location to be refreshed to do the Stelvio Pass by motorcycle in the morning. Highly recommend 👍🏍. Oh yeah, really secure underground parking.

Nothing at all.

Very clean and inside pool was nice although the hours were too short. I wish the pool stayed open a bit later.

It was farther from town but the walk into town was beautiful!

Swimming pool and tasty breakfast 😋

one of the quietest hotels I have stayed in, beautiful scenery and spacious room

no access to any facilities in the Tom other than a fridge, no way to make coffees or to give the children warm drinks. coffee available but you have to pay. kitchenette in room but this is all locked up. frustrating when you’re 10mins from town and no restaurant on site.

The location was good for us with car or even by foot to walk to the centre. Half of the rooms we used had new mattresses, those were very comfortable, but the old ones were too soft.

There was no stable internet connection. The rooms were cold in the evening and during the night. The pool area was very colds. Sometimes during the day or evening there was no warm water to shower. The staff was not very friendly with us.

spa, rooms

Poor WIFI and even telephone connections. They make any work or other contacts partly impossible.

The welcome, the staff, the breakfast, that there was free parking. Overall, a great stay booked at short notice.

I could have used an extra pillow, and the one supplied was too soft.

The location is beautifully tucked away up the mountain, about a 10 minute walk to town. The people are lovely, and our stay there was very enjoyable and relaxing.