Emplacement propreté accueil et l authenticité de l endroit

Location is good

During our stay air conditioner was broken, full night we suffered instead of relax. Stuff said that this is problem everywhere in Izmir/Cesme. This was not true, AC worked even in Marina's shops (2 minutes away). We asked standard ventilator - it was ignored. Real shame for such service!!! No free parking (however parking was mentioned in hotel description). It could be super hotel (location + history part + price) but unfortunately it is disaster just because basic things are not followed.

The hotel was close to shopping

The breakfast was fine till being told on the second day that we had to buy coffee if we wanted some. Had to ask for new sheets and blankets because they smelled awful. Had to ask for toilet paper. Had only 4 channels on TV all in Turkish. Air conditioning didn't work well. The elevator wasn't working 3-4 x. The driver from hotel they sent charge us more money than they quoted to get us from airport to hotel .The floor in the room was filthy. They asked why we wanted two sheets and we told them where we are from you have top sheet and fitted sheets. They didn't want to give us another one. We were disappointed for sure!!!

Although I did not stay in the Presidential Suite to watch TV. I was disappointed none of them worked.

breakfast and swimming pool was nice

Location, facility, size of rooms, amazing breakfast.

All is good.

Location close to the harbor is great, atmosphere of the building and history is fantastic, service from front desk staff is very good..

Bathrooms need fixing broken/missing items (toilet flush plate etc.) and much better cleaning (black mold spots etc.)

Very spacious hotel, beds were comfortable and clean. The staff were very friendly, check-in was very smooth I like a shower with a lot of power, and the shower definitely delivered. Toiletries also were provided by the hotel.

The only issue for me was the bathroom - there was a smell in there and could do with a very, very good clean, especially by emptying out the drains. Other than that, there really are no complaints.