Everything was super clean, our room was cleaned on a daily basis and staff took care to do so after we’d left the room so as to not disturb us; they also contacted us promptly upon finding personal items that were left behind

Nothing!

The location

The noisy water pump was annoying as was the dripping kitchen tap and noisy fridge. It wasn’t as clean as I would expect for a plus $300 per night accomodation.

great location and warm fireplace. when we had an issue with tv, staff came straight away to replace batteries on the tv remote control.

Toiletries such as toothbrush or toothpaste weren’t provided. Spa didn’t work at all. only few tissues were provided in the tissue box.

Loved the location. Very comfortable and perfect for a weekend trip from the city

The shower leaked in the bathroom because the screen didn’t work properly.

Location is good, portable heaters in the room worked well

Old, not maintained, window didn't lock, no hot water on the second day, super thin walls so could hear everything from the neighbours, bathroom couldn't fit more than one person at a time.

very comfortable and self check in was great

Little noisey when people walking on the hall stairs etc

I didn’t really enjoyed my stay so it’s really hard to be positive. I guess the location is great The bed was nice although hard to sleep with all the banging of the pipes Gas heater is nice

It wasn’t clean, cobwebs on the roof The room isn’t clean, needs new carpet at the very least or vacuum and steam cleaning It’s noisy, I had to pack up early and get out of there If you turn the water on the pipes bang, like really loud and then I felt guilty because of apartments next door I got the spa room but it’s too noisy to fill the spa and hardly any water pressure. The people in the apartment next to me got home around midnight and then they were having showers and making food or whatever until maybe 2 am. It was scary because I’m by myself and the banging in the pipes so loud It also sounded like water was flooding my room from somewhere It was truly awful experience. Also had an adjoining door and they were trying to open it late at night, I started to pack up and left not long after. The room I stayed in does not resemble any of the pictures. I was in the rooms in the red brick building maybe it’s different I sent at least two emails at 1 am quite distressed and I never received a reply. If I received a reply I would’ve bothered with the reviews

The hotel is a lovely old building and the room was furnished in period style. It was well located and close to all restaurants, cafes etc.

When I turned the key to the room, I was immediately smacked in the face by a very strong mildew, mouldy smell. The smell was overpowering. The dehumidifier that was in the room clearly was unable to clear the air. Mouldy, furry growth was noticed in the carved sections of the furniture. Black spots were visible, and the window was wet with condensation and black around the frame edges. I wasn't in there for long before I ended up with a severe headache, which didn't leave until I departed at the first light of day. It was on account of the damp and mould a most undesirable experience. I hope that the rest of the hotel is better than the room that I had. I was in room [1].