The reception staff was friendly, and they helped us with tips about how to get around. The breakfast was good.

1. The cleaning crew went through our luggage the second day after arrival. I was carrying a present (a ring) for my mother, and I took great precautions to make sure the warranty remains intact. When we returned to our room, I noticed a bag hanging on from the gift bag, the warranty was crumpled (the envelope had been sealed, now it was wide open) and the ring box was right in the middle of the crumpled warranty papers. Not sure if the maid realized the ring had some value and we might call the police on her or if she was waiting for our last day to take it, hoping we wouldn't notice until we were already home. 2. The cleaning itself was not great - apparently, the maids are too busy going through your bags to actually do a decent cleaning, change the towels, or add toilet paper. 3. The air conditioning had 2 speeds - too strong or too weak. As a result, I caught a cold. 4. The location is not great, and they do not mention that the "palazzo" is a whole floor in an old building, and you hear other people in their rooms.

we actually didn't stay here as checked in and checked out as not what we were looking for

location

Very nice property in a good location. Several restaurants in the proximity of the location. Easy access to sea promenade and shopping area.

The style of the property is very elegant.

It was close to some attractions and the water. Not in a very touristy part of town so we could get some good food at ni e restaurants.

It was a bit old and dated.

The staff was very helpful and friendly. They helped with reservations, suggestions, and even made our morning espresso. The room was very clean, quiet, and comfortable. A great value.

everything

nothing

Very helpful staff, nice bright room

The elevator was often not working (I found only later that it needed money coins to be used during the day), shower was not working well, the bed was not very comfortable

Clean. breakfast was lovely

Not great value for money. You had to pay for water at the vending machine. The bathroom is above the bedroom, so if water leaks it gets on the bedroom floor.

Great location,

Room was quiet loud beside cleaner cupboard she woke us early ,also with traffic not much sleep , showered leaked , no shower gel , had to hold plug to boil kettle , Friday staff left early so couldn't get taxi order to airport , room furniture a bit tatty

Location was wonderful - just around the corner from scenic strolls along the Lungomare. My room was fine: comfy bed, good shower, strong wi-fi. The front desk staff was extremely helpful, calling for taxis, helping me get into my room when the door stuck... Breakfast was fine: nice selection of juices, bakery cornetti, good coffee.

The door to my room (Queen Margarita) needs to be fixed. I had to barrel into it like a linebacker to get it open (most likely because of the humidity).

Very clean and comfortable room. Friendly helpful staff.

The staff member who checked us in was charming and super helpful. The hotel was near the port where we arrived and within walking distance of the centre of the city

The beds were hard and lumpy.

had nice relaxed atmosphere and was very clean

breakfast was very basic lift was very small and worked intermittently - then found you had to pay - but didn’t feel very confident in it

the location was perfect.

I liked everything.

The design aesthetic appealed to me when I saw the photos on the booking website because it looked very luxurious and elegant. The room was huge and the furnishings looked exactly as they do in the photos. The mattress didn't look very comfortable but I had a good night's sleep every night. Cesare and the other staff were always very helpful and made delicious coffee with the set breakfast every day. The road has many furniture restoration workshops and in the next road you can find lovely cafes and gelaterias. If you are coming from the ferry port or airport, know that there are fixed prices to different areas in the city. Take an authorised taxi as they are very professional and won't overcharge.

While spacious, the bathroom was awkward. No storage for personal toiletries and unused bathroom accessories taking up the little space available around the huge hand basin. The shower was wedged into a corner with a door that couldn't open properly because of the location of the fixtures inside the shower cubicle. Huge cockroach scurrying around, apparently from the windows that get opened during daily cleaning service. I had booked a day tour to Procida and the b&b booked a taxi to take me to the ferry port. They didn't specify a guest name and the taxi picked up a couple from the b&b next door. I waited for 25 minutes and wouldn't get to the ferry port on time to take the trip, lost the booking and could not get a refund.

The bed was very comfortable. Staff were helpful Unfortunately were only there from 8am to 7pm. Room was a good size.

Breakfast was adequate. Typical Italian with fresh crosson fruit juice cheese and yogurt. The breakfast was prepared and on the table from before 7am so the ham and cheese was not fresh by 8.30am. There were dirty stains on the sofa and the white curtains were dirty. Not a hotel for the elderly we had to climb through a small opening in the enormous entrance doors. Once in the courtyard it was either walking up 3flights of marble stairs or an old lift built in the centre of the building that had steps to get to it.

Everything was nice

Good location, next to a lot of restaurants. City center is also not far. Located on the 3d floor.

Breakfast was not good - very few choices and fruits were not fresh. We wanted breakfast a little bit earlier because we had to leave at 8 and they did not give us any food, even to go. Room and especially bathroom need to. be updated. Looks worn out.

The facility has beautiful decoration including the rooms. Rooms are huge. The breakfast is delicious. Good choice of pastries, yogurt, fruits, juice, coffee, cheese, prosciutto, cereals… The staff is incredibly friendly and accommodating.

The shower was a bit moldy. The balcony it’s very small. It doesn’t have coffee on the room. But I think that’s a US custom, not so much in Europe. Considering many tourists have to leave the B&B early for tours, the breakfast should start at least at 7pm. It actually starts at 8am.

No lift

The breakfast was really good and the staff was nice helpful. We arrived past the check-in time and they provided very clear and easy to follow instructions for us to do the self check-in

There room smelled like cigarettes and he tried to keep the windows open to air out the room but it never went away.