the apartment had all we required

all lifts could have been workingthe apartment was well appointed

Just the Location.

Asked me for $150 deposit on the day of arrival at the reception, which was not even mentioned in the Booking Advertisement......I told them I don't have, and she said I can't enter the room...Is this ethical, professional, fair and.....I still haven't received my deposit money of $150 till now(after 5 Working/business days)....I'm extremely unhappy and disgusted with this behaviour.....I will take this matter further if I don't receive it by Monday the 22th January 2024..

Street location wasn’t too bad not really good value for money though bed was comfortable

I booked a sky view room at an extra cost with advertising of a city view … we were on the 42nd of 60+ floors with no view (looking straight into another building full of windows we had to close down our blinds for privacy, sauna wasn’t working only 1 lift was working, taking 15-20 minutes to enter and exit no entry to building upon arrival, we had to wait until someone left the building to enter

Everything

View

2 elevators out of action

Location

Extremely Unclean. As soon as you enter the apartment it stank of strong food smell. The cooker has not been cleaned properly as there were food stains all over it. Carpets were so dirty and being beige colour light carpets it was a quiet unpleasant. The pillows were limply as a pan cake so uncomfortable to sleep on. The quilt covers were far too short to the bed. Each night we had to untuck it out of the bed to properly cover ourselves.

the views and the comfort

spa and steam room was bit disappointing

The best view in Melbourne

Great location, great facilities.

Very small room, lack of storage, uncomfortable beds (size and linen).

We paid for a view and didn’t get view. Was told only “some” rooms have smart tvs but ours didn’t so we could only watch channel 9,7,10 and abc, there was no facility parking but they told us to park at cbd car park around the corner as we will get a discount for staying with them our car got smashed and broken into completely thrashed. Our towels were dirty same with the bed sheet. House keeping just walked in without knocking or anything when we spoke with reception they told us we didn’t have a do not disturb sign on so they thought they could, but they didn’t even give us that information or the sign so how were we supposed to know overall we had a shocking experience never recommend

68th floor Skye Apartment - the view of Melbourne city was immaculate - the apartment was clean and very comfortable - especially the bed! The shower was hot and strong. Was equipped with everything we needed for the few days we were in the city. Only heard other occupants if slamming doors closed - otherwise very quiet. Reception staff always very helpful and courteous - easy access with the key/card. Held our bags while we explored the area, then called us when check-in was ready.

not a deterrent - but the time it took for elevators to the 68th floor -understandably. The toilet roll holder is a little too close for comfort when sitting - but there really isnt anywhere else to put it - bathroom is quite compact. Nothing else to nit-pick.

View from 68th floor was amazing

First night they mucked up my booking so i stayed on the 15th floor

Our top floor room with it's view was amazing! Loved having a kitchenette for the kids, too. The spa was beautiful and warm!

We felt the indoor pool was a little too cool, especially as it's advertised as being heated! The kids couldn't really swim in it as it was a bit chilly in winter time!

Location is good very convenient

Service, cleanlines, the room is SUPER SMALL. And it was the apartment that even australian government commented that it is so small that it can't be living to standard living.

The view was absolutely amazing and definetely the stand out of the room. For the price we payed, we were not expecting to have such an amazing place as this.

Nothing. We loved everything!

Good location, amazing view

Cleanliness of the apartment very poor. Comfort average Staff average

everything

nothing

Amenities was not enough

the only thing I liked about this was it was a quite place to rest.

$500+ for 2 night stay in the sky apartment, I was expecting a lot more. as soon as I walked in I was disappointed the view was just buildings all around and nothing was clean! The toilet had brown stains around it, the sinks was unclean. I was very dissatisfied with the amount of money I paid I expected so much. nothing at all in the kitchen to have least expected was tea and coffee and milk. very disappointed not worth it at all. been to better hotels with lower prices.

really nice pool/fitness area, room was nice and the sheets were amazing

Super friendly staff, very clean rooms, nice pool!

staff were lovely

had 2 bedroom apartment. bedrooms get extremely hot. lounge/dining very small. spa good, pool extremely cold.