beautiful view, little touches of elegance everywhere, amazing dining on the property. amazing amenities such as a Memorial Day party with a better fireworks show than what I have where I live with free drinks and food. staff extremely respectful, happy, and accommodating.

My room was lovely, with a great view of the mountains. Dinner at the Inn was delicious, and I really loved the Breakfast on the Go option. The shuttle service was great, punctual and very convenient.

I was disappointed that there wasn't a smart TV or mini-fridge in the room. The accommodations are expensive, and I would expect at least those 2 amenities to be available.

very clean. staff was very friendly and helpful

quite but lots to do

There wasn’t anything we didn’t like… From the time we entered the Estate on our way to the Inn, we were made to feel like Family… Biltmore Estate, the scenery, the Inn, the grounds, the staff and especially the food was all amazing… This is a bucket list trip!!!

nothing

I have wanted to visit the Biltmore Estate for many years. We decided to splurge and stay at the Inn. My expectations were very high and I was not disappointed. To begin, something had gone wrong with our reservations and there was no record of one. Everyone, from the gateman to all the folks in reception were simply wonderful. They could see my worried face and each one took time to reassure me not to worry, it would be straightened out. It took a bit of time to resolve but I was never worried that it would not go well. All this occurred while we were under a tornado watch so the staff was under extra pressure trying to button the area down from powerful winds. We were checked into a wonderful room overlooking the mountains. Quiet and with extremely comfy beds and outstanding furnishings. It was all lovely. We ordered room service twice. Excellent food promptly delivered. It was steaming hot and delivered and set by the most accommodating and personable people. I highly recommend you try it for at least one meal. Room service is one of the old gracious amenities that seem to have disappeared in most hotels. You will not be disappointed We also availed ourselves of the Inn’s shuttle service to visit the Mansion and gardens. Easy and informative drivers and much more convenient than trying to park your car. In all a wonderful trip to a beautiful historic estate with a fantastic stay at the Inn on the property.

Nothing really. This is one of those rare places that does it ALL right.

Service at the hotel was exceptional, especially the bellman from Wisconsin.

The food at Cedric’s was subpar.

Everything

it’s always a pleasure to stay at this hotel. the dining room has an amazing menu, the view on the mountains is serene and relaxing, the service is attentive and The activities and amenities are varied and of great quality.

if you like hard pillows, bring yours.