The location is great, the staff very friendly and helpful, the room clean with decent amenities. Pretty well designed...

The rooms are rather small and the bathrooms cramped, actually. Standard rooms have a tub + shower, which I do not like...the walls of the tub are high, so getting in and out is not easy, especially for an older person. Only one chair is provided, although there is ample room for 2. Providing only one seems to be a shortsighted way to save money. It would be nice to have wash cloths as well as hand and bath towels.

The location of the hotel is a Bonus. Quiet yet closed to Orchard road where is very convenient to access all public transport. The staff are very helpful they always greet guest with smile and not forgot the housekeeping lady! The room and bed are comfortable as well. And they do provide baby cot, which is awesome when you are travelling with a baby!

Excellent customer service

Our room was upgraded for us, but we preferred the original room with the bathtub! The hotel staff were very nice and always helped us with our requests, such as reheating food. Everything exceeded expectations!

The floor had a crumb, but we have hotel slippers for a reason!

The hotel is located in a great area within walking distance to one of the most iconic shopping areas in Singapore. It's close to a metro station which makes travelling around Singapore very easy. This is the best feature of the hotel. Raymond at the front desk was so friendly and lovely. The hotel also provided decent body wash and other basic amenities.

Despite the hotel having a nice exterior and great location, the cleanliness of the rooms was not too great. The room was a bit dusty and the bathroom was a bit dated and not as clean as expected given the renovations. I would suggest the hotel does a better job at this. The room service is not 24 hours a day.

Отличный респектабельный район. До основных достопримечательной нужно ехать на метро 4-5 станций. Я 4 раз в Сингапуре и считаю этот район лучшим для проживания. Гораздо приятнее шумного, переполненного туристами центра. В 3 минутах ходьбы orchard road с магазинами на любой кошелек, станция метро в 10 мин ходьбы. Для Сингапура очень невысокая цена, рекомендую! Отзывчивый персонал, идут на встречу в решении различных вопросов.

Номера на 2 этаже имеют очень неприятный запах, переехали на другой этаж, такой проблемы не было. Завтрак за дополнительную стоимость, очень посредственный. Лучше позавтракать в кафе торгового центра.

General feel of the hotel was good. Clean room and good wifi.

Quite limited number of international TV channels.

The staff were friendly and the location was nice and quiet

it was not informed in advance that this was a cashless hotel. Not everyone would carry credit cards. As we were on a work trip we received our perdiem in cash and it was difficult to figure out how to pay for the room. Also the staff at the counter could have informed us in the first place that we can pay in cash if we have the exact amount, instead we wasted so much time trying to figure out how to pay by card and we were extremely tired from travelling all night. Also the rooms are not properly cleaned, after we spilled some drinks on the sheet, it was not changed, and empty coffee mugs were left in the room after cleaning even.