Sehr gute Lage, schöne Zimmer, sehr gute Betten, großes Bad. Parken (Gebühr) im angrenzenden Parkhaus möglich, ansonsten nur gebührenpflichtige Parkplätze rund herum. Vieles zu Fuss erreichbar. Nicht weit zum Hafen. Empfehlenswert

Clean and very convenient for other the attractions.

Generally I was satisfied.

Very Good stay , thanks

Nothing

food on offer could be improved

Breakfast was amazing - everything you could want with friendly efficient service!

central location

The room was old, uncomfortable and dirty. you couldn’t walk bare feet on the carpet as it was rippled. There was rubbish under the beds and the bathroom was not clean. The toilet seat was damaged. The beds were very uncomfortable.

location

dated rooms needs a make over

exhaust duct is too close to my room which bit nosy at night

The location is great. The staff very nice and helpful.

Had to pay $30 to park car. No remote control in room.

Excellent location. Has access to Lambton Quay shops.

Location was good.

A bit tired and bed was small (double). Not worth skipping the room being serviced for “environmental reasons” as the voucher could only be used at the restaurant because the cafe/bar was not open and we were only advised after choosing this option.

TV channels. Spacious room

Poor air flow in toilet. Power outage Poor signage to get to lobby when elevator was down.

nothing in particular

poor communication miserable staff limited catering available

Very convenient to CBD

location

Breakfast fine. Location excellent

The rooms are bland.

located in cbd

old hotel, staff not great. expensive.

On the whole it was a very good standard. We have stayed at the Jimmy Cook (as we call it) (ex IBMer and next door neighbour) many times and never had to pay for a carpark - this time we paid, which is displeasing.

The noise made from the doors slaming closed. I hope something can be done to remedy the noise from closing/slamming doors of the bedrooms. I believe this would be very simple to fix........

The room was light and well appointed. The bed and the bathroom were excellent. Access to the main shoping area was excellent.

We arrived later than expected (9.15pm) on a Friday and were told at check in that the restaurant was still open. The written information provided said it was open until 10. We went to the room, got organised, and arrived at the 17th floor restaurant at 9.33pm to be told that they did not allow new diners after 9.30 (3 minutes late). we went down to reception and asked about alternatives near by. There was no apology for the restaurant closing 30 minutes earlier than the hotel fact sheet said. We were directed to some Asian restaurants "about 100 metres to the right outside the main entrance". There were none open (or even visible) after a 7 or 8 minute walk in a windy 10 degrees. By the tome we made it to the main street below the hotel all the restaurants were closed (just 10pm). On returning to the hotel we had to settle for room service providing a minimal selection of food. On checking out on Sunday we complained about the restaurant being closed and were told that it should have remained open until 10. On settling the bill (over $900 for 2 nights including room service dinner each night) we were charged a fee for paying by credit card. Personally, I regard the company's being charged a fee for accepting credit cards as part of their cost of doing business. Charging me the bank fee after I have spent that much money simply leaves a bad taste on the experience. Will not be going back.