Good customer service, great location

hotel is old, dust at corners and broken old furnitures. overall does not look the same at all as the advertised pictures. bed was ok.

room 111 was terrific. Just need a small seat/table in bathroom fo clothes or sitting on when appling cream to feet and legs. (edge of bath is a bit hard) Excellent location.

Being charged for two slices of toast after a cooked breakfast. No gluten free cereals for breakfast. Suprised to get Lurpak(Danish butter) instead of Australian, Need better map of Launceston.

Very convenient location

The bed was comfortable

The location . you could not even smoke on the balcony

The Sebel was the perfect starting point for our walk on The Bay of Fires with pick-up from the front door. The hotel restaurant is excellent offering a mixture of both western and Asian cuisines, a must try for visitors. Easy walking distance to the centre of the CBD.

Our only issue was with the paid parking availability for guests. It would seem that the area available already has many spaces reserved for other users and given the size of the hotel, there seemed to be too few spots available for guests.

Convenient,comfortable but unfortunately it was a short stay made much shorter by flight cancellations and not getting in until 5pm

Short stay Didn't get full use of facilities

Separate toilet from bathroom

Improve carpet at the reception

Lovely spacious apartment. Dinner in the restaurant was AMAZING!!!

Surprised to have this apartment type on first level. Woken by traffic and early morning street sweepers.

location is good and the room is clean and comfortable.

car park space is limited and small.

Location

We booked a one-bedroom apartment assuming the bedroom would be completely separate from the living area so that a quiet sleeping area could be maintained. Strangely, there are big sliding doors separating the bedroom from the back of the couch in the living area, but the side of the bedroom is completely open to the living space. If you want to go to bed or rise in the morning at a different time from your partner, the potential for noise invasion is difficult to control.

good location clean comfortable beds

room service not 24/7 would have been nice to have more toiletries- eg no toothpaste/brush provided. would have been nice to have bath salts to add to spa

Quiet roomy hallways

a little distance from the city

An amazingly spacious 2 bed apartment within the hotel, it had so much space in the lounge and kitchen, large comfy beds, great bathrooms and even a laundry with a dryer! Hotel had a car park underneath for $8 extra, which was very convenient. Location-wise was near the shops and also the harbour area with restaurants.

There was some early morning noise from refuse lorrys unloading next door.