Good location and nice, modern rooms. The price for the room was rather low for Zürich. Friendly staff.

Not all staff was fluent in German. The elevator did not work (they apparently had to wait due to long delivery times) and the bathroom seemed rather cold. Also, I had a regular, small room instead of the superior room upgrade I was given in booking.com.

nothing

second stay at this hotel. in more than three months they failed to repair the broken elevator. one of the main reason to book this hotel for my elderly parents was accessibility. we were not informed that the elevator still wasn't working. again no alternative for the room in the second floor was given. staff only speaks English. hard to communicate with them for elderly people. light in the hallway was broken too and room was cold.

Staff were nice. Parking is free. The room is quite spacious with full length mirror and hairdryer.

Its 30 mins walk to the center which shouldn't be a problem if you take public transport.

The room is small but clean and nice with comfy beds. But the only issue is that the elevator has not been working for over 6 months and our room was on the 3rd floor. But the staff were helpful and carried our luggage.

Great location. Trams just 2 minutes from the hotel to reach city center and train station.. Friendly staff. The room had everything I needed.

None of the two elevators worked. Soft pillows but it is a personal preference IFor the price I didnt expect pillow selection.

Nothing i was very disgusted with this hotel !

Dirty, old and fakt pictures on the Booking.com , dont book this hotel !

- spacious room - friendly staff - minibar and coffee/tea facilities well equipped - good value for money compared to Zurich hotels - luggage storage after checkout

- elevator was not working, it was inconvenient with a stroller and 2 kids

pictures

Location

pretty view from the balcony, you could seperate the beds & bathroom was well equipped. coffee & tea provided.

hair on the bathroom walls, no aircon (but the window worked just not as night as mosquitos went wild), wasn’t allowed to use utensils for food.

The staff are super friendly and helpful. the rooms are nice and the balcony is lovely! totally recommend

Room was clean, good size and fresh ambience. Receptionist at checking was very hospitable, even gave map for the area; highlighting transportation, restaurants, shopping areas and places of interest. Location was prefect!!! Good link to getting to all the different places, easy access to food areas etc. Decent breakfast selection.

Bathroom was a bit on the small side.

The location is good, you have basically the tram station in front of your door.

The Wifi is very weak and went down a lot.

staff in reception

mothering to mention

The lift was not working. The sofa bed was horrible, tv did not worked. Only one fan for 2 rooms.

The receptionist worked hard to please me despite the mistakes I explained but he has nothing to do and I thank him for his effort

Unfortunately, it was a very bad experience, as I found that the elevator is under maintenance and does not work, and the room needs maintenance, especially the bathroom, and I did not find that the hotel is up to the required level

I did not like anything about this hotel.

This hotel has no air conditioning and in a normal heatwave, this whole hotel is an oven. We could not sleep at all both nights. The large windows do not open, only a small door that does not let in enough air. Guests were opening the hallway door to try to get some air to come through, but that did not work either. We then got a second fan which was begrudgingly given to us and also did not help. Other hotels in the region use bigger fans, or an indoor A/C unit to solve the issue. The claim from the hotel that the building is under protection laws also seems bogus to me. I went to the Berichte Zürcher Denkmalpflege and could not find the building listed and other protected buildings have A/C. My Lindt chocolate simply melting on its own in the room was the cherry on the cake for this place.