Céntrico y se aparca en zona blanca en las inmediaciones

Hotel situado en una zona tranquila y muy cerca de las muralla. El desayuno muy bueno y completo y la habitación amplia y comoda

Muy recomendado. Cerca del centro y con muchas posibilidades de aparcamiento. La habitación es muy grande y cómoda, sin duda volvería a alojarme aquí. Cogimos la opción con desayuno buffet y fue un acierto. Mucha variedad de comida fría y caliente, quedé enamorada de este hotel.

Nada, todo estaba a la altura de las expectativas. Al check-out el personal del hotel nos preguntó qué cosas pensamos que deberían mejorar, punto que me parece muy positivo desde el hotel hacia los huéspedes.

Muy recomendado, cómodo, en el centro, con un excelente desayuno. Las habitaciones tienen todo lo necesario. Así que lo recomendamos

Quizas mas espacio de parking

Excellent

Tranquilidad

Vistas

Nice treat on the Camino primitivo. Room was luxurious with a bathtub. They have room and laundry service. Location is very central. Plenty of shop around the hotel.

The hotel and staff felt a bit impersonal.

Shower fitting was a little loose and wouldn’t stay straight so the water came out at an angle.

Poor water pressure in our bathroom

Comfortable

Very small room

Outstanding hotel. Large, clean, comfortable room. Great breakfast. Secure parking for motorcycles. Short walk to the town centre (very nice with lots of restaurants)

Location, breakfast, underground parking

Reception staff not very proactive.

Lugo is really a strange city that we would not have liked to miss. The key attraction is the incredible Roman wall around the old centre. The Eurostars is an excellent spot to enjoy the city, just outside the walls although the atmosphere is more like suitable for business travel. The staff was very helpful though with great advice on where to eat.

The area around the hotel is a bit eighties.

The location is good, close to downtown and the Roman wall.

The cumbersome shower fixture and the beds were separated.

Location

Toilet smell odor in. The lobby

Junior suite was superb. Nice hotel with excellent breakfast.

spacious room, very quiet, atmosphere luxurious.

excelente atencion e instalación!

it was a typical boujee hotel in a big city. the staff was excellent and very helpful since we don’t speak excellent Spanish.

nothing

cleanness. Staff attitude.

the room decor

the lobby had a bad odor

A luxury 4 star hotel with all the amenities you would expect. Good sized rooms, large and comfortable bed with crisp new white bed linen, large fluffy towels, nice toiletries and good bathroom fittings

Slow drainage in the shower

The location of the hotel is great for walking to the old town and bus station. The staff were friendly, helpful & efficient. Everything was very clean. My room was spacious & spotlessly clean. I ate a couple of times in the hotel restaurant, and the food was very good, if a little pricey. There is the option to leave luggage on your checkout day, which was great & meant I could make the most of my final day in Lugo.

Unfortunately, I found the mattress very uncomfortable & didn't sleep well during my stay. I had back pain each morning & had to buy paracetamol. Also, I found my room too warm & there were no instructions on how to turn off the heating thermostat. In the end, I asked a member of staff who kindly did it for me. It was a shame about the mattress, as the hotel generally was very nice.