Mabu Thermas Grand Resort

The hotel is very well located and the facilities are amazing for families.

The buffet was poor. No healthy options really. A couple of days our room had not been made by 7pm. We had to ask for new towels at the reception - which was not close to our room

I liked the fact that this resort was located directly opposite a huge shopping mall, 15 mins from the airport( IGU) ,15 mins from the boarder of Argentina, about 25 mins to the entrance of the iguazu national park where the iguazu fall is located and two minutes walk to a taxi stand. Everything about the location of this resort was perfect. I also like that the resort itself was very neat! My room, which was situated in the new grey building, was amazing.! I was on the fifth floor room 590. I had the view of the pools, the children's water slides, the wave pool, the zip liner, and the beautiful view of the forest as well. There is a lookout point at the end of the corridor ,which is a glass partition, and that's where my room was located. Very friendly staff. I also liked the fact that the guests at this resort had access to the water park next door. There was also a zipliner on property, which cost like R70 since it was owned and operated by a company not associated with the resort The other thing that I liked about the resort ,was that , you had a choice to eat three meals at the resort at a small cost of R100 per person for lunch and dinner, had to pay for all sodas and wines, but breakfast was free. The pools were also heated up and stayed open until 8 pm. The children water area also stayed open late, but the wave pool closed at 5pm. There was also one swim up bar at the main pool ( have to pay for drinks )and another bar located near the pool, but it is not a swim up bar.( you also pay for drinks). At the time I stayed there, the resort was very quiet! Both during the day and at night. I heard no loud music or talking etc. There were not many children there either. I stayed there the last week in May, and that may have been the reason why it was very quiet. There were also a lot of sitting areas with chairs and umbrellas around the pool areas. The view of the lush green forest just added Xtra beauty to the resort.

I didn't like the fact that 99% of the staff couldn't communicate in English. Therefore, I had to use my phone to Google translate everything. Even when you found one staff member who spoke English, it was still a struggle. I must, however, admit that it was the issue everywhere else and not just the resort. I didn't like the food( that's a personal opinion) . The food was the same menu morning,noon, and night. Very limited variety. I did eat at the mall's food court a few times . I wouldn't recommend that you take all inclusive plan since you can go out to eat for maybe even less than R100 per person. Another thing I didn't like was that you couldn't take the towels to the water park. I had to purchase my towel to go to the water park.

Convenient and good value.

Little charm, at times very noisy. Better suited for families with kids than individual travelers.

Many options for snack / lunch / dinner. Great breakfast. Many spaces to live the summer. Some interesting and unique attractions. Personnel very kind and helpful.

Price too high for basic accomodations and optional services. Charged for essentials, like plug adapter, pools' towels. Despite I paid for 3 guest, they gave me only two passes. The resort is beautiful and big, but it lacks good signage, thus in your first day you constantly need to ask for directions. Poor WiFi service. Poor virtual assistant aid. There isn't a deep pool for adults.