They had a nice room good showers and clean rooms

The noise from the room beside us was irritating

Très bon emplacement

The staff was welcoming. The staff answered all our questions. The location was close to all the main shopping areas.

The carpet was dirty and stained everywhere. The walls had stains also. The doors were so thin, we heard doors opening, slamming shut all night from people coming in and out. The safety locks/hooks were not screwed in all the way so that was a safety scare of mine.. I wished they were fixed properly.

Locations, clean room

No closet

The pictures and description did not match our actual room. The description said “renovated” and showed new flooring. Our room had carpet with stains everywhere. The bed comforter had a stain and the room smelled of smoke. Neighbors in the hall were very loud as well. The lobby also did not have a friendly feel. It cost more than nicer hotels we stayed at in the area. They refunded us one out of three nights after leaving early.

Location was great and rooms were nice and big.

Location was excellent and hotel was very comfortable.

location is good, only a 4min walk to Shibuya crossing, but as you step outside the hotel you are surrounded by shops, restaurants, bars, stores

nothing