Upon arrival we got a room upgrade, which was greatly appreciated! The first 4days of our stay, the hotel was fairly quiet, afterwards it was more crowed. Very nice and well maintained area. Food in the restaurant was good and with variation.

Cleaning lady entered the room twice eventhough we told her to wait 5-10 minutes so we could leave. Pool upstairs is open 10:00 - 19:00, at 18:15 the staff starts to take the towels from the beds, close the parasols etc... not really an relaxing feeling for the last 45mins, not really a 5* service. Food & drinks are ridiculously expensive, even for a 5* hotel. Beers at 7 EUR (other places ranging from 3,5 to 5 EUR). Water free at breakfast but not at dinner? We left the hotel at 7am and weren't able to shower as we found out the water is cut off at night? Nobody told us eventhough we settled the bill the evening before and requested luggage pick-up at 6:40am. Plenty of staff and a visible manager, yet I believe the team could do with less staff and a better coaching to make the experience unforgettable instead of 'ok'.

great location comfy beds

nothing

The rooms were well appointed, the beds comfortable. The beach was beautiful and well maintained. The food service was excellent. We loved our stay. The front desk helped us with every need including arranging transportation for us to and from the airport.

Nearby beach and Pool made our stay very comfortable. Beautiful spacious room with sea & pool view. Excellent choice of buffet breakfast. Very friendly and helpful staff. Ideal for families with children.

We didn't find anything to dislike.

Hotel was absolutely wonderful. Staff has upgraded us in a room convenient for the strollers. Food was delicious as well as the staff and the hotel amenities.

There was one huge deal breaker for my family. We were traveling with a baby and all we needed was peaceful and quiet nights. This is something we failed to get since the hotel is organizing amusement every evening, and it was so loud that although our baby was sleeping behind fully closed glass doors, she was waking up frequently. This is somethin, 5 star hotel should pay attention to, since in 2022 peace is something we all need.

Amazing quantity and choices for both breakfast and dinner. If only the cooks would know what they are doing and the food was hot...

The hotel is very nice, but also very expensive. It is totally unacceptable that I have to pay yet again for using the advertised indoor-pool. (5€ per 2h window, so even for a short swim). And why post the information that everyday at 5PM there is volleyball? I went to the court three days in a row, no one showed up and when I finally tracked down someone from your team they admitted that they don't like the game and don't even have a ball.

From the warm welcome to the excellent facilities we had a truly memorable stay. My wife and I were delighted with our room, the Junior Suite Seafront. Modern, spacious, marble everywhere with an excellent bathroom. Having a supermarket on site was very convenient although others are available within 10 minute’s drive. The main Elia restaurant food was varied, plentiful and excellent. We went to the Taverna one evening which offered a chargeable a la carte menu or a set menu included with half board - the food was great and could have fed 4 of us let alone 2! The pools and beach always had beds (visit mid September) and whilst the beach bar wasn’t cheap (€11 for a cocktail) the bar staff made lovely bespoke cocktails to order if they didn’t know the recipe. The staff were a real highlight of our entire holiday and a credit to the hotel. My birthday fell on the first day of our stay and my wife hadn’t had the chance to bring this to the attention of the hotel. Nonetheless, the staff brought a birthday cake to our table at breakfast much to my surprise and gratitude.

Genuinely nothing, it was a lovely stay in all regards.

The exceptional hotel, super clean, beautiful, stylish, and very comfortable bed. Staff was very friendly, the beach, spa and pool were excellent, clean and conveniently close to the rooms. The food, buffet style, had many varieties, fresh and tasty. We enjoyed the beautiful sunsets on the beach and had a great time