Shower drainage system is not working well

very comfortable bed and room itself, location is just perfect for the

n/a

fantastic location, super comfortable, attentive staff

Location, staff, services are good as always.

Location is very good

Poor facilities

very good location, beautiful hotel, nice very nice staff. in general the hotel is lovely.and we enjoyed our stay very much

there’s a swimming pool at the top but not that fantastic. the lift is very slow.

It’s a nice hotel in the center of Erevan. The location is perfect. Breakfast is testy and varied.

I booked a room with balcony, expecting a beautiful view. But it was a backyard with some technical constructions and engine. machines were very noisy and terrible

location, decorations, quiet environment

breakfast, staff encounter

The staff were very warm and extraordinary. Our luggage arrived only on the 4th day after our arrival( terrible). The staff provided us with such kind assistance and moral support. When the luggage finally arrived, the Lost and Found department at the airport was not able to ensure the delivery to the hotel on the same day( which would make it difficult for us as we planned to go out of Yerevan for a short trip), the staff found the solution for us by asking help from a contact at the ariport and they made sure that we got our luggage before we left for our trip. Their professionalism, resourcefulness and kind assistance touched our hearts. Believe me, you would love to stay in Grand Hotel Yerevan when you have got your luggage at arrival, and if you have not got your luggage at your arrival, you would also love to stay in this wonderful hotel, because they make you feel at home in any case!!! They made my stay in Yerevan one of the most memorable experience ever!

V friendly staff, fantastic SPA and v comfy rooms

The restaurant is great. They have both Armenian and Italian dishes (the Italian dishes are as good as if they were made in Italy!) The breakfast menu is rich (you may want to try their yogurt, delicious).

It was impossible to book some of the services in the SPA.

The location is perfect with many great restaurants and cafes very close by. Also close to the main tourist attractions in Yerevan.

excellent location close to Republic Square, bars & restaurants very comfortable rooms & bed

disappointing room balcony with view only of small messy staff car park old-fashioned swimming pool, pool area not nicely furnished

Great location, lovely roof top pool in beautiful weather.

I thought drink and food was expensive compared to other sorounding bars and restaurants.