the location of the hotel

it’s was old looking , the bathroom looked like from a hospital , one of the windows didn’t close properly

good hotel

nothing

What an amazing place. If I'm ever staying in Escazu again, I'll definitely choose this hotel. The staff were superb, very friendly, ready to help and very accommodating. I asked for a room on a higher floor and they instantly arranged that for me. The breakfast was really good, with amazing service again - and a good choice of food and drinks. They also have a fantastic terrace outside, so you can choose whether to have your breakfast indoors or outdoors. The room was spacious and quiet, with a self-contained kitchen and a comfortable bed. They also have an outdoor pool and a nicely set up gym. The gym is not too big but has great equipment and if you go there during a quiet time, you can have the whole place to yourself. Also, a free welcome drink of my choice was a very nice touch. Another thing I loved was the location - right in the heart of Escazu, surrounded by excellent coffee shops and fashion boutiques only a short walk away.

I wish they had spa facilities on the premises rather than in a galaxy far far away. 😁 To get to the spa, you had to leave the building, walk well outside the area, cross the highway over a ridiculously long footbridge with no lifts, then look for it somewhere there on the other side. I must admit, I gave up. But if you don't intend to use spa services, it's not going to be a problem. They can send a masseuse into your room instead, but she needs to be paid in cash. Lastly, I wished the room colours were brighter (they were the 1980s-style dark brown palette) but that is a personal preference, someone else may actually like it that way.

The bathroom was not clean; there was hair on the floor.

Located in Avenida Escazu with access to restaurants and shopping

The breakfast was excelent, the variaty of food was more than enough, everything was fresh and delicious.

The parking lot, not enough space for cars and I had to park outside of the hotel

excellent staff, location facility

nothing, but it is what you expect when you pay 280USD a night.

Location was great. Close to restaurants. Great breakfast

All was great except the room I booked was not available upon arrival. Because I booked on Booking.com our reservation was bumped for a Marriot booking. We reserved a two bedroom suite and ended up with two separate rooms. We had no advanced noticed and felt stuck. Stayed anyway. Was a good experience but reservations should be honored based on when booked, not if it was a Marriot website booking.

The staff, super nice

The Location was great for our needs. . The staff were wonderful.

The rooms were mediocre for the cost. Very average

everything is close by and incredible location for what we needed to do

we heard some noise from the outside

Convenient to hospital and IMAX movie theater and restaurants

Breakfast is mediocre, nothing is delicious, totally average for that kind of hotel, location in price in San Jose, breakfast is comparable to a middle class best western breakfast. It’s sister hotel AC has a better service and delicious breakfast.