Staff very kind. Big rooms, good foods Free shuttle bus for beach.

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wonderful friendly staff. superb room, very clean. large choice of good quality breakfast items.

nothing

How large the suites were and the pool access. It is situated away from the noise but so close to walk to beach.

My suite didn’t get a lot of sun, be sure to request a sun view if you wish to tan or non sun view for families/kids.

Nice hotel, comfortable room, beds with good mattress, breakfast is fine

Awful daily cleaning

Good location, nice pool. Big room

If you come to breakfast an hour until closing, there is nothing left to eat.

Pool access is a really good idea, enjoyed it very much

- A/C was as cold as ice with no ability to change the temperature. Caught a cold in a day; has to ask staff to fix it, and they it not so cold. - Room for 2 persons, but only one chair; - Rooms not very clean, staff just doesn't know how to clean it properly or don't care;

Big room with private pool access. Very large and comfortable bed. Breakfast included.

A monotonous breakfast. There is no gym.

Spacious room with great pool Clean rooms Nice staff Great bathroom with shower and bath

Small choice at breakfast Not enough people at breakfast sometimes causing dirty tables or missing food. Should be more people there. Door opening was not working properly

Breakfast was a shambles. Run out of most things.

Service for breakfast

Loved the Palmery, most probably why I've been going there for quite a few years. Great value for your money Friendly staff, just a really comfortable environment

No dislikes

The staff were absolutely fantastic, so helpful and friendly! Massive room, good wifi, excellent shower and bathroom. Seen a few reviews about the breakfast not being good but we thought it was great - omelette and waffles made fresh every morning and a selection of coffee, tea, fresh juice, fresh pastries, toast etc we couldn’t have asked for anything more. We had a pool access room which was good but we also used the communal pool as it was bigger, both were very clean and lovely to swim in!

It is a 10 min walk to the main area and there isn’t a solid path so you have to walk on the road, this was ok for us but worth mentioning as I can imagine it being difficult for people with young children

the property was very clean, very good for the money. the rooms were large and modern.

nothing

Staff was very helpful to assist with required request.

Everything was very nice, the food was amazing at the hotel, I ordered room service and it was very good! Room was nice and clean!

The Wi-Fi was not the best!

Super hotel near the Kata beach. Actually this is the best place for relaxing, the room with access to the pool is incredible joy and the best way of chill in hot weather. We liked this hotel so much, thank you for everything! And the price for such quality is very good!

I had a pool bungalow and the bungalow was spacious, clean and comfortable. Big advantage of the pool bungalow is the big terrace with the direct pool access (pool length more than 35m). Since only other guests of pool bungalows also have access to the pool and during my time the majority wasn't rented out, I had the very long pool for my own.

On my first day the pool wasn't very clean whereas the main pool and the several pools of the deluxe rooms have been cleaned regularly and water was renewed regularly. But after a quick information at the reception the pool was cleaned the next days daily. At the (men's) toilet at the reception there is a step down between reception floor and toilet. Unfortunately, there is no sign indicating the step. I had not noticed it and easily bent over and fell down. Nothing else happened, but here the hotel should perhaps improve.

- staff like a Thai style - they don't know who is their manager - staff very rude and lazy to work - breakfast very bad , pls don't book it - all the rooms very old - cards which one open the room sometimes doesn't work it's very annoying - I had a case with my keys problems 4 times , 1 time it was locked idn why, 3 times staff give disinformation about keys, like one manager say another one manger helps me with eat , but another manager say like a manager before say a wrong information and he can't help me 😂😂😂 very THAI style - And very important thing air conditioner system VERY OLD WHEN U OPEN IT ITS VERY NOICY AND UNCOMFORTABLE - when I try to resolve this problems guy from the staff which one working in a day time say he don't care about customer and don't know who is his boss and when he is working ....