Hotel Forest Star on the Ski Slope

Staff, location, breakfast, room

Everything was perfect as agreed.

The location of this hotel is superb. We had a room on the top floor with a lovely view of the black run. The staff were really helpful and friendly. Good size dry room for our boards and skis. Room cleaned daily. We would come back.

We only had breakfast on one day in the hotel as it was too busy and we couldn't get anywhere to sit. But this didn't dampen our spirits everything else is great!

Staff were excellent. Very helpful and polite. Hotel was very close to the slopes.

Beds could be more comfortable

Location is excellent, near main strip and pistes, breakfast was plentiful and well prepared, the staff were happy to microwave it for me as it was nearly always cold.

The room (101) was beyond terrible, right at the bottom of the only stairs for every person in the building to noisily shout, scream, chat, sing, fall, bang all the way past the door at all times of day and night, 4 nights stay, zero sleep, it was like being in a war zone, the room itself was as basic as a prison cell, no soft furnishing, no seating, no comfy place to sit, pillows had stains on them, the tiny single bed positioned right below a very cold draughty window, not even a do not disturb sign to hang on the door, this room cost £53 (€61) a night, in truth it should not be available to rent, it is beyond noisy, but if you must sell it, charge no more than £20 per night and advise in the listing that you wont get any sleep during your stay (without a litre of vodka each night) even with industrial strength earplugs and sleeping tablets, it is the worst room I have ever stayed in, even the Samokov is cheaper and you do at least sleep in that place.