good service waiter is very polite

the old building and decoration

comfortable bed and very nice service personnel.

none

The room is big enough for a family of 4. Comfortable and clean.

Probably not many amenities around, except 7-eleven, but it's quiet.

Good location with nice parking facility

The coffee machine at business center on 13th floor did not provide coffee bean during the stay

Broken sofa, leaking shower, old towels, dusty desk, rude and unfriendly staff, No service hotel

Our room was above the conference center, and a conference began at 7am, the sound and speaking of which woke us all up. Also, the website said there was a pool, but it wasn’t open when we visited. We specifically reserved this hotel because of the pool for our kids. Was very disappointing.

Overall clean, but not the highest rating because there is no way to keep carpet clean in the room. If carpets are replaced with clean floors, the rating should be higher. Thanks.

I liked the facilities, the staff and the cleaness of the room. I enjoyed the views, the food and the friendly atmosphere

I dont like that for breakfast there was less western food offerings on the baffet in the morning. The only thing I could find for an english breakfast was fried bacon and eggs. All the other options were chinese and others salads-which I think is not that suitable in other cultures for breakfast. In other countries salads are like an offering for lunch or dinner. Can you please add more western food

very clean and well keot

Good breakfast and coffee. Very comfortable bedroom.

Bedroom carpets are old.

The bathroom was so dated and tiles were cracked.

Clean, has everything you need for a comfortable stay. if you can, go for the Exquisite rooms as they are nicely renovated and have great bathrooms. The Executive Rooms on the lower floors are not yet renovated - so it’s clean , spacious but a bit dated.

breakfast buffet had decent quantity of food but wasn’t the best food we’ve had.